PARK SPECIALIST

Date: Jan 14, 2026

Req ID: 55243

Location:

Wynne, AR, US, 72396

Category: DEPT OF PARKS AND TOURISM

Anticipated Starting Salary: $14.00 hourly

Park Specialist (Extra Help/Seasonal)

Req: 55243

Position #: 22091888

Salary: $14.00 per hour

Grade: SGS02

Location: Village Creek State Park, Wynne, AR

Closing date: 01/29/2026

Job Duties: The Pro Shop/Cart Attendant is responsible for the first point of contact for guests. This consists of greeting customers and checking them in. The Pro Shop/Cart Attendant will also be responsible for opening and closing duties of the Pro Shop, answering phone calls, and coordinating reservations for tee times, group outings, and facility rentals. The Pro Shop/Cart Attendant collects green fees and dues for golf, merchandise, food, and beverage. This position also helps clean and maintain the facility and surrounding public use areas. This position is also responsible for stocking and promoting merchandise to customers, keeping the shop clean and preparing the shop for daily business. This position is also responsible for a variety of guest service duties including cleaning and preparing the golf fleet for use, general cleaning and upkeep of the facility, and giving general assistance to guests as needed. This position is also responsible for collecting and cleaning practice range balls from the driving range.

Essential job functions:

Responsible for activities and functions relating to golf operations including starting functions and routing golfers, taking reservations, and collecting greens fees, and distributing golf cart rentals.
Opens and closes the Pro Shop including following procedures for opening and closing the cash register.
Answers the phone and makes reservations for customers and members.
Greet and direct all visitors.
Inform players of course conditions for the day.
Effectively manage the tee sheet
Promote products to guests.
Assists with inventory.
Use cash register to collect golf fees and make retail merchandise sales.
Maintain a neat and clean Facility. This includes dusting, vacuuming, emptying trash cans cleaning bathrooms, stocking merchandise, etc.

Requirements:

Applicant must be at least 19 years of age or older
Applicant must be able to work a varied shift, including nights, weekends and holidays and must possess a valid driver’s license
Must be able to frequently sit, stand, bend, kneel, walk and crouch
Ability to lift up to 25 lbs., and to lift overhead and push/pull, move lighter objects.

Preferred Qualifications:

General knowledge of the golf game is helpful, but not necessary.
Retail experience is a plus.

Minimum Qualifications: At least six months of experience customer service, bookkeeping, retail operations, or a related field. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs

EOE/AA/ADA Women and minorities encouraged to apply.

Applications accepted online only: https://arcareers.arkansas.gov

Please visit us on the web at https://adpht.arkansas.gov to find out more about us.

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Job Series: Parks – Career Path

Classification: Park Specialist

Class Code: RPA16P

Pay Grade: SGS02

Salary Range: $35,610- $52,703

Job Summary

The Park Specialist is responsible for assisting in the daily maintenance, visitor services, and conservation efforts within Arkansas state parks. This role ensures that park facilities, landscapes, and public areas are well-maintained, safe, and accessible for visitors. The Park Specialist also provides customer service, educates guests on park regulations, and supports recreation programs to enhance the overall visitor experience.

Primary Responsibilities

Receives and confirms room reservations via telephone, accepts advance credit card deposits, and manages front desk operations. Mails room confirmations, deposit receipts, and refund forms to guests. Greets and registers guests, assigns rooms, and ensures a smooth check-in process. Answers inquiries and provides information on hotel services, guest registration, travel directions, and local tourist attractions. Maintains accurate guest account records and posts charges accordingly. Totals and balances the cash register with recorded receipts, identifying and reconciling discrepancies. Compiles daily activity and transaction reports. May sell gift items, maintain office supply inventories, conduct security checks of the lodge and grounds, and assign tasks to custodial staff. Receives, transfers, displays, and promotes merchandise. Opens and closes facilities, prepares deposits, and assists with daily operational reporting. Processes merchandise orders and collaborates with vendors to obtain requested items. Monitors and coordinates inventory activities, prepares inventory orders, and maintains data in relevant databases. Verifies inventory records and ensures accurate tracking of supplies and equipment. Ensures the assigned facility is clean, organized, and meets housekeeping standards. Performs monetary transactions and operates a cash register as needed. May serve as a lead worker by training and guiding staff, setting work plans and deadlines, providing instructions, and reviewing completed tasks for accuracy and compliance. May be assigned accounting-related duties, including financial reporting and transaction processing. Provide friendly and informative customer service to park visitors, answering questions about park features, rules, and activities. Enforce park policies and regulations to ensure public safety and proper park usage. Report safety hazards and ensure compliance with state and federal regulations. Help enforce emergency protocols during severe weather conditions or incidents. Support special events and recreation programs by setting up and assisting as needed.

Knowledge and Skills

Knowledge of basic bookkeeping and accounting principles. Familiarity with general office practices and procedures. Ability to comprehend and prepare oral and written materials, including ledgers, journals, reports, and correspondence. Proficient in establishing and maintaining organized filing systems. Skilled in answering telephones, greeting visitors, and providing accurate information and assistance. Proficient in operating standard office equipment. Knowledge of computer systems and commonly used software applications. Understanding of database management, inventory control practices, and financial recordkeeping. Strong grasp of customer service principles and best practices. Ability to creatively arrange and display merchandise to enhance customer interest. Capable of coordinating, instructing, and reviewing the work of others in a lead or supervisory role. Strong organizational skills to manage multiple tasks effectively.

Minimum Qualifications

At least six months of experience customer service, bookkeeping, retail operations, or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.