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REHABILITATION COUNSELOR

Date:  Jan 31, 2024
Req ID:  32418
Location: 

West Memphis, AR, US, 72301

Category:  ADWS - REHABILITATION SERVICES
Anticipated Starting Salary:  $45,009.95

Position Summary

The Rehabilitation Counselor will function as the Vocational Rehabilitation Counselor (VRC).  The VRC will work under general supervision and is responsible for developing and administering Individualized Plans for Employment (IPEs) and providing counseling, training and/or placement services, and referral services for eligible individuals within state and federal law, departmental and divisional policies and procedures and administrative direction. This position is governed by state and federal laws and agency policy.

 

Education and Professional Work Experience

 

     Minimum Qualifications

The formal education equivalent of a bachelor’s degree in psychology, social work, counseling, sociology or a related field; plus, three year of experience in rehabilitation counseling or a related field.

 

Knowledge, Skills, and Abilities                                                           

  • Knowledge of principles and practices of counseling, rehabilitation, and case management.
  • Knowledge of agency, community, and state human service resources.
  • Ability to interview, obtain, evaluate, and diagnose information related to problems and services needed.
  • Ability to provide treatment, guidance, and counseling to clients.
  • Ability to serve as a social advocate for clients by providing information and evaluating and monitoring treatment plans.

 

Job Responsibilities and Expected Results

Key Business Processes/Duties

 

  1. Works with the consumer to monitor progress toward job placement and job retention, contacting the consumer a minimum of every 90 days to ensure case progress. 
  2. Completes 15 new intake/applications each year and explains services, rights, and responsibilities, conducts assessments and coordinates services with other agencies/partners as appropriate. All referrals are moved to application status within 10 business days.
  3. Determines eligibility for VR services in accordance with policy. All applications are determined eligible/ineligible within 60 days (minus eligibility extensions)
  4. Provides counseling and guidance.
  5. Documents case management activities by entering case narratives, medical and progress reports into the case management system accurately throughout the case.
  6. Maintains confidentiality of records in accordance with agency policy and in compliance with the CRCC code of ethical standards.
  7. Assists consumers to develops Individualized Plans for Employment within 90 days from eligibility.
  8. Always maintains an average caseload of 30 active cases with a minimum of 12 or 40% of active cases are successful rehabilitation closures during the evaluation period.
  9. Develops 10 first IPEs for consumers entering Service Status
  10. Plans and manages case service funds, prepares and submits proper documentation per status, authorizes services.  Enters case notes into case management system within 3 days of the event and has no more than 10 authorizations outstanding over 90 days annually.
  11. Completes agency reports, compiles with all applicable federal, state and agency policies and procedures, develops and maintains referral sources.
  12. Maintains contact with the consumer at least once every 90 days and documents the case management system. Enters all required supporting documentation into case management system.
  13. Demonstrates collaborative activities including but not limited to Workforce and Centers for Independent Living, and other community resources in order to maximize utilization of comparable benefits for VR consumers. Employee will perform other duties as assigned.
  14. Conducts an annual plan review on all IPEs each year and documents in the case management system and conducts an annual review on all cases closed ineligible as required.
  15. Documents measurable skill gains/credential attainment in cases receiving training services, where at least 75% of these cases achieve measurable skill gains/credential attainment
  16. Documents income gains from application to closure, where at least 5 or 40% of successful closures achieve an income gain
  17. Completes applicable vocational and functional skills assessments; provides rehabilitation teaching to enhance the employment outcome; provides rehabilitation teaching instruction in activities of daily independent living, use of adaptive equipment and assistive technology, software and devices, arranges for purchase and delivery of instructional and/or adaptive aids and appliances; arranges for Low Vision assessments and trainings; provides basic instruction in Sighted Guide and Orientation to surroundings as needed.
  18. Provides assistance in obtaining employment by providing counseling and guidance, evaluation of job sites and obtains and utilizes current labor market information.
  19. Establishes and maintains rapport with the business community to facilitate job placement by conducting outreach to 2 employers per month and documents contacts also conducts 1 training to employers per quarter. 
  20. Participates in or conducts in-service trainings, represents agency on task forces, committees, and on local Workforce Boards as assigned; attends training sessions, including those designed to maintain certification; engages in public speaking activities.
  21. Nominates one consumer each year for the DSB Consumer of the Year, and both facilitates and participates in the award and recognition process according to established schedule.
  22. Attends training and/or graduate school to obtain Certified Rehabilitation Counselor (CRC) certification in compliance with agency guidelines. 
  23. Performs other duties as assigned. 

 

Position Information

Class Code: L051C

Grade: GS06

FLSA Status: EXEMPT

Salary Range: $36,155.00 - $52,425.00

Summary

The Rehabilitation Counselor is responsible for implementing and monitoring individualized rehabilitation programs and providing therapeutic counseling and referral services for patients in need of rehabilitative care. This position is governed by state and federal laws and agency policy.

Functions

Develops an individualized written rehabilitation program with individuals in order to achieve program goals and objectives. Monitors independent living skills or vocational training; evaluates and documents individuals progress in a rehabilitation program. Interviews clients to obtain background information and social history; administers psychological, diagnostic, and behavioral assessments; makes recommendations for admission. Conducts individual or group counseling sessions to increase client self- esteem and to aid client's social, emotional, psychological, and physical well- being. Makes referral to other services and resources to assist with needs of clients. Prepares and analyzes reports including case work progress notes, logs of activities, and documentation of sessions, maintain reports including logs of daily progress of patients, quality assurance records, documentation of sessions, and case work recorded. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of principles and practices of counseling, rehabilitation, and case management. Knowledge of agency, community, and state human service resources. Ability to interview, obtain, evaluate, and diagnose information related to problems and services needed. Ability to provide treatment, guidance, and counseling to clients. Ability to serve as a social advocate for clients by providing information and evaluating and monitoring treatment plans.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in psychology, social work, sociology, or a related field; plus three years of experience in rehabilitation counseling or related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None


Nearest Major Market: Memphis