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DFA REVENUE OFFICE DISTRICT MANAGER (A049C)

Date:  Jul 29, 2022
Req ID:  21480
Location: 

Stuttgart, AR, US, 72160

Category:  DFA - REVENUE SERVICES DIV
Anticipated Starting Salary:  56,039

Position Number: 22108424 
County: Arkansas 
Posting End Date: 08/14/2022 

Anticipated Starting Salary: 56,039 
 
State Revenue 

The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.

Position Information

Class Code: A049C

Grade: GS10

FLSA Status: EXEMPT

Salary Range: $56,039 - $81,257

Summary

The Department of Finance and Administration (DFA) Revenue Office District Manager is responsible for overseeing the operations of state revenue offices in assigned geographic districts. This position is governed by state and federal laws and agency/institution policy.

Functions

Provides general supervision of a subordinate supervisory and administrative support staff by making work assignments, providing staff training, reviewing work performed, and evaluating employee performance. Identifies problems, investigates and resolves employee and taxpayer complaints, reviews internal audit reports, and recommends policy and procedural changes when necessary. Administers budget allocations and develops requests for biennial budget for assigned district. Provides technical assistance to revenue administration, employees, taxpayers, and other agencies by providing and interpreting technical and/or legal information regarding laws and statutes for the issuance of all licenses or referring taxpayers to appropriate office or agency. Provides technical assistance and information to businesses and community leaders on policies and procedures related to revenue operations. Attends workshops, training sessions, and management meetings to obtain knowledge and updates of new laws and regulations governing tax and licensing services and Arkansas Automated Statewide Information System changes. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of the regulations and procedures pertaining to state drivers and vehicle licensing and registration and other revenue office services. Knowledge of bookkeeping and recordkeeping procedures. Knowledge of supervisory practices and techniques. Ability to supervise a subordinate supervisory and administrative support staff. Ability to monitor and evaluate the operations of local revenue offices, identify problems, and implement changes to improve services and resolve complaints. Ability to interpret and apply the provisions of laws related to state revenue operations. Ability to provide technical assistance to business and community leaders and the general public related to state revenue policies, procedures, and services.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in business administration, public administration, or a related area; plus five yeras of experience in overseeing or providing state revenue office services, or a related field, including two years in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.


ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.


Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.


Veteran Preference:   A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.


This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify.

 


Nearest Major Market: Little Rock