NWTI MAINTENANCE SUPERVISOR/EXPERT (NWT17P)

Position Information

Job Series: Trades – Maintenance

Classification: NWTI Maintenance Supervisor / Expert

Class Code: NWT17P

Pay Grade: N / A

Salary Range: $77,163.01

Job Summary

The NWTI Maintenance Supervisor / Expert is a senior-level professional responsible for the strategic oversight, planning, and execution of maintenance operations across facilities or multiple locations. This role goes beyond the routine scheduling of repairs and preventive maintenance by integrating advanced technologies, optimizing resource allocation, managing complex vendor relationships, and leading a team of skilled maintenance personnel. The NWTI Maintenance Supervisor / Expert ensures that all assets remain in peak operating condition while driving continuous improvement initiatives that reduce downtime, control costs, and comply with stringent safety and regulatory standards.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts.

Develop, implement, and continually refine comprehensive maintenance strategies that align with the agency’s long-term operational goals.

Create and manage detailed preventive and predictive maintenance programs to minimize equipment failures and extend asset lifecycles.

Lead, mentor, and motivate the maintenance team, ensuring high levels of performance and professional development.

Provide guidance on complex technical issues and serve as an escalation point for troubleshooting and problem resolution.

Establish and maintain relationships with external service providers, negotiate contracts, and monitor vendor performance to ensure timely and quality service delivery.

Oversee the procurement and management of maintenance-related supplies and equipment.

Identify opportunities for process optimization and operational excellence through the adoption of innovative maintenance technologies (e.g., computerized maintenance management systems, IoT-enabled monitoring, data analytics).

Lead initiatives to streamline workflows, improve system efficiencies, and implement best practices across maintenance operations.

Prepare and manage budgets, track maintenance expenses, and deliver detailed reports on key performance indicators, including downtime, repair costs, and maintenance return on investment.

Knowledge and Skills

Proficient in the use of maintenance management software and data analysis tools to monitor performance and optimize operations.

Excellent leadership capabilities with strong verbal and written communication skills; capable of effectively coordinating with cross-functional teams and senior management.

Strong analytical and decision-making skills, with the ability to diagnose complex issues and implement effective, long-lasting solutions.

Exceptional time management and organizational abilities to juggle multiple priorities while ensuring consistent adherence to quality and safety standards.

A proactive mindset and openness to adopting emerging technologies and methodologies that drive continuous improvement and operational excellence.

Minimum Qualifications

High school diploma or GED.

Minimum of 8 years of progressive experience in maintenance coordination or facilities management, demonstrating expertise in handling complex maintenance projects.

Demonstrated experience in leading maintenance teams, managing large-scale maintenance projects, and integrating advanced maintenance management systems.

Proven track record of successfully managing vendor contracts and driving process improvements in complex operational environments.

Licensure/Certifications