NWTI ADMINISTRATIVE ANALYST

Position Information

Job Series: Program Operations – Administrative Support

Classification: NWTI Administrative Analyst

Class Code: NWT02P

Pay Grade: N / A

Salary Range: $70,148

Job Summary

The NWTI Administrative Analyst plays a pivotal role in supporting the strategic operations of a department by providing advanced analytical, operational, and administrative support. This position requires the ability to manage complex tasks, evaluate processes, and implement improvements that enhance overall efficiency within the agency. The NWTI Administrative Analyst will collaborate with senior leadership, provide insight through data analysis, and contribute to the development of policies and procedures that support the agency’s goals.

Primary Responsibilities

Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research as needed.

Oversee and coordinate office operations, ensuring that processes are aligned with agency objectives.

Ensure that all records, documents, and files are maintained in accordance with state laws and agency guidelines.

Organize and manage both physical and digital records to ensure that information is easily accessible and complies with confidentiality requirements.

Collect, analyze, and interpret a variety of data from internal and external sources to support the agency’s objectives.

Prepare detailed reports and presentations based on data analysis, providing insights and recommendations to leadership for informed decision-making.

Evaluate and assess current operational processes within the agency to identify inefficiencies, bottlenecks, or compliance issues.

Recommend process improvements and assist in the development of procedures that streamline workflows and improve service delivery

Knowledge and Skills

Ability to think critically and identify solutions to complex administrative and operational challenges.

Excellent verbal and written communication skills, with the ability to convey complex information clearly to a variety of audiences.

Exceptional organizational skills, with the ability to manage multiple tasks, deadlines, and competing priorities.

Advanced skills in using Microsoft Office Suite (Excel, Word, PowerPoint), as well as project management and database software.

Ability to work independently and handle complex administrative tasks with minimal supervision.

High level of attention to detail in all aspects of administrative and data management, ensuring accuracy and quality in all deliverables.

Minimum Qualifications

A high school diploma or equivalent is required, plus three (3) years of experience in administrative roles.

Licensure/Certifications