DHS PROGRAM ASSISTANT

Date: Apr 4, 2025

Req ID: 48523

Location:

Searcy, AR, US, 72143

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $32,405.00

Position Number: 22151128
County: White
Posting End Date: 04/16/2025
Anticipated Starting Salary: $32,405.00
DCFS

Hiring Manager: Tessa Mann

Special Work Conditions: This person will serve as a Health Service Worker. The position will be housed in White County, but the individual will cover several counties in the area.

Performs Health care case management duties – reviews health care policy and forms; attends staffings as needed; gathers and reviews medical records; assists in the completion of adoption packets; ensures all children assigned have active Medicaid; orders birth certificates and social security cards for each child that enters care. Health service workers confer with caseworkers and caretakers; transport children to appointments; schedule medical appointments; comply with PACE evals by developing comprehensive health assessment summaries and coordinating UAMS appointments; complete a portion of the medical passport pertaining to health services; document medical services in CHRIS; scan medical reports into eDoctus; send medical information to appropriate parties; conference with HS supervisor regarding care issues and concerns; assists and support care givers.

Preferred Qualifications: Knowledge of basic computer functions and operations. Ability to learn new computer skills. Ability to prepare and present oral and written information. Ability to stand or sit for extended periods of time.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: M090C

Grade: GS03

FLSA Status: NON-EXEMPT

Salary Range: $32,405.00 - $51,686.00

Summary

The Department of Human Services (DHS) Program Assistant is responsible for providing social services to program recipients and support for families. This position is governed by state and federal laws and agency/institution policy.

Functions

Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and child care. Transports clients and/or family members for medical, dental, educational, and counseling appointments. Aides clients in locating resources by contacting organizations or agencies for assistance. Assists with developing and monitoring behavior plans, parenting/anger management classes, and maintaining narratives detailing action taken on behalf of the client/family. Participates in training clients in employment skills by providing materials and tools, monitoring work assignments, and providing direct assistance when needed. Attends staff and mandatory trainings. Schedules, monitors, and documents family visits. Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, filing, and handling mail. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of agency and community resource organizations. Knowledge of applicable computer functions and applications. Ability to teach or model functional living skills. Ability to observe and evaluate contacts and case development. Ability to interview clients and collect and evaluate data. Ability to prepare and present oral and written information.

Minimum Qualifications

The formal education equivalent of a high school diploma; plus one year of experience in a social-service related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.