This is an extra help position at Hobbs State Park – Conservation Area and Pays $14.00
This position is responsible for maintaining the cleanliness of the park facilities and grounds. Duties include daily cleaning of the park's visitor center, stocking and sanitizing restrooms, emptying trash receptacles, sweeping, vacuuming, mopping floors, and other duties as assigned. This position will work under the leadership of the park maintenance team assisting with preventative maintenance and minor repairs to park facilities, grounds, and trails, which may include the use of various equipment such as mowers, weed eaters, chainsaws, blowers, and hand tools.
Previous custodial or facility-maintenance experience is preferred but not required. The successful candidate should: Be dependable, punctual, and able to work independently with limited supervision; demonstrate attention to detail and pride in maintaining a clean public facility; Be able to follow written and verbal instructions; Use cleaning products, supplies, and equipment safely and appropriately; Be able to maintain professional and respectful conduct in a public-service environment; Be trustworthy and responsible when working in the facility outside normal operating hours; Have the ability to recognize and report safety or maintenance concerns.
A criminal background check and a driver's record check are required. Applicants must possess a valid driver's license.
This is a part-time position, and applicants must be able to work a varied schedule, including weekends and holidays. The typical work schedule may begin at 6:30 am. Although this position is considered part-time, employees may work up to a 40‑hour work week. Specific days and hours will be established based on facility needs and may include weekends or holidays. The schedule may occasionally be adjusted to accommodate special events, programs, seasonal visitation, or additional facility-cleaning needs.
This position requires the ability to perform routine custodial/maintenance work, including standing and walking for extended periods; bending, reaching, kneeling, and stooping; pushing or pulling equipment; and lifting and carrying supplies, trash, and equipment. The employee must be able to safely perform the physical duties associated with routine cleaning and maintenance roles and possess the ability to carry a minimum of 50 pounds over uneven terrain in various weather conditions.
Position Information
Job Series: Parks – Career Path
Classification: Park Specialist
Class Code: RPA16P
Pay Grade: SGS02
Salary Range: $35,610- $52,703
Job Summary
The Park Specialist is responsible for assisting in the daily maintenance, visitor services, and conservation efforts within Arkansas state parks. This role ensures that park facilities, landscapes, and public areas are well-maintained, safe, and accessible for visitors. The Park Specialist also provides customer service, educates guests on park regulations, and supports recreation programs to enhance the overall visitor experience.
Primary Responsibilities
Receives and confirms room reservations via telephone, accepts advance credit card deposits, and manages front desk operations.
Mails room confirmations, deposit receipts, and refund forms to guests.
Greets and registers guests, assigns rooms, and ensures a smooth check-in process.
Answers inquiries and provides information on hotel services, guest registration, travel directions, and local tourist attractions.
Maintains accurate guest account records and posts charges accordingly.
Totals and balances the cash register with recorded receipts, identifying and reconciling discrepancies.
Compiles daily activity and transaction reports.
May sell gift items, maintain office supply inventories, conduct security checks of the lodge and grounds, and assign tasks to custodial staff.
Receives, transfers, displays, and promotes merchandise.
Opens and closes facilities, prepares deposits, and assists with daily operational reporting.
Processes merchandise orders and collaborates with vendors to obtain requested items.
Monitors and coordinates inventory activities, prepares inventory orders, and maintains data in relevant databases.
Verifies inventory records and ensures accurate tracking of supplies and equipment.
Ensures the assigned facility is clean, organized, and meets housekeeping standards.
Performs monetary transactions and operates a cash register as needed.
May serve as a lead worker by training and guiding staff, setting work plans and deadlines, providing instructions, and reviewing completed tasks for accuracy and compliance.
May be assigned accounting-related duties, including financial reporting and transaction processing.
Provide friendly and informative customer service to park visitors, answering questions about park features, rules, and activities.
Enforce park policies and regulations to ensure public safety and proper park usage.
Report safety hazards and ensure compliance with state and federal regulations.
Help enforce emergency protocols during severe weather conditions or incidents.
Support special events and recreation programs by setting up and assisting as needed.
Knowledge and Skills
Knowledge of basic bookkeeping and accounting principles.
Familiarity with general office practices and procedures.
Ability to comprehend and prepare oral and written materials, including ledgers, journals, reports, and correspondence.
Proficient in establishing and maintaining organized filing systems.
Skilled in answering telephones, greeting visitors, and providing accurate information and assistance.
Proficient in operating standard office equipment.
Knowledge of computer systems and commonly used software applications.
Understanding of database management, inventory control practices, and financial recordkeeping.
Strong grasp of customer service principles and best practices.
Ability to creatively arrange and display merchandise to enhance customer interest.
Capable of coordinating, instructing, and reviewing the work of others in a lead or supervisory role.
Strong organizational skills to manage multiple tasks effectively.
Minimum Qualifications
At least six months of experience customer service, bookkeeping, retail operations, or a related field.
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Licensure/Certifications
N/A
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
