PARK SPECIALIST
Paris, AR, US, 72855
Park Specialist
Position #: 22116789
Salary: $35,610
Grade: SGS02
Requisition: 50420
Location: Mt. Magazine State Park – Lodge Front Desk
Closing date: Until Filled
Receives and confirms room reservations via telephone, accepts advance credit card deposits, and manages front desk operations. Mails room confirmations, deposit receipts, and refund forms to guests. Greets and registers guests, assigns rooms, and ensures a smooth check-in process. Answers inquiries and provides information on hotel services, guest registration, travel directions, and local tourist attractions. Maintains accurate guest account records and posts charges accordingly. Totals and balances the cash register with recorded receipts, identifying and reconciling discrepancies. Compiles daily activity and transaction reports. May sell gift items, maintain office supply inventories, conduct security checks of the lodge and grounds, and assign tasks to custodial staff. Receives, transfers, displays, and promotes merchandise. Opens and closes facilities, prepares deposits, and assists with daily operational reporting. Processes merchandise orders and collaborates with vendors to obtain requested items. Monitors and coordinates inventory activities, prepares inventory orders, and maintains data in relevant databases. Verifies inventory records and ensures accurate tracking of supplies and equipment. Ensures the assigned facility is clean, organized, and meets housekeeping standards. Performs monetary transactions and operates a cash register as needed. May serve as a lead worker by training and guiding staff, setting work plans and deadlines, providing instructions, and reviewing completed tasks for accuracy and compliance. May be assigned accounting-related duties, including financial reporting and transaction processing. Provide friendly and informative customer service to park visitors, answering questions about park features, rules, and activities. Enforce park policies and regulations to ensure public safety and proper park usage. Report safety hazards and ensure compliance with state and federal regulations. Help enforce emergency protocols during severe weather conditions or incidents. Support special events and recreation programs by setting up and assisting as needed.
The position offers a full benefit package including paid holidays, annual and sick leave, health insurance, and retirement pension.
Applicants must meet or exceed the following qualifications: The formal educational equivalent of a high school diploma or GED; At least six months of experience customer service, bookkeeping, retail operations, or a related field.
Knowledge of basic bookkeeping and accounting principles. Familiarity with general office practices and procedures.
EOE/AA/ADA Women and minorities are encouraged to apply.
Applications accepted online only: https://arcareers.arkansas.gov/
The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.
Position Information
Job Series: Parks – Career Path
Classification: Park Specialist
Class Code: RPA16P
Pay Grade: SGS02
Salary Range: $35,610- $52,703
Job Summary
Primary Responsibilities
Knowledge and Skills
Minimum Qualifications
Licensure/Certifications
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Fort Smith