PARK SPECIALIST II

Date: May 1, 2025

Req ID: 49110

Location:

Paragould, AR, US, 72450

Category: DEPT OF PARKS AND TOURISM

Anticipated Starting Salary: $14.00 hourly

Part Time Desk Clerk (advertised as a Park Specialist II)

Position #: 22091897

Grade: GS03

Salary: $14.00

Requisition: 49110

Location: Crowley’s Ridge State Park, Paragould, AR

Closing date: 05/09/2025

This position functions as a desk clerk with an emphasis on customer service. Job duties include greeting and assisting the public, providing information to guests and visitors, routing phone calls, making cabin and camping reservations utilizing a computerized reservation system and registering and checking in and out lodge and camping guests. Other job duties include operating a cash register, completing daily reports, keeping supplies stocked at the front desk, cleaning and maintaining the front desk and The Visitor Information Center, and other duties as assigned. Applicants must be able to work a varied shift, including nights, weekends, and holidays. A criminal background check is required.

Applicants must meet or exceed the following qualifications: The education equivalent of a high school diploma; plus one year of experience in customer service, bookkeeping, or related field. Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

EOE/AA/ADA Women and minorities encouraged to apply.

Applications accepted online only: https://arcareers.arkansas.gov

Please visit us on the web at https://adpht.arkansas.gov to find out more about us.

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Class Code: S101C

Grade: GS03

FLSA Status: NON-EXEMPT

Salary Range: $32,405.00 - $51,686.00

Summary

The Park Specialist II is an Extra Help position responsible for providing unskilled and semi-skilled labor and/or guest services in a state park. This position is governed by state and federal laws and agency policy.

Functions

Performs duties such as patron assistance, lifeguarding, desk clerking, grounds and facility maintenance, guiding tours, cooking, food preparation, administrative assistance, office assistance, housekeeping, facility attendance and other types of general labor or public service. May perform grounds and building maintenance duties such as mowing, raking, planting, applying chemicals/pesticides, collecting and disposing of trash, maintenance of vehicles and equipment, and custodial duties. May assist skilled tradesmen in carpentry work, painting, welding, installing fixtures, or other unskilled or semi-skilled labor. May assist in facility management duties such as providing customer service, checking in campers, ringing sales on a cash register, renting boats or bicycles, taking food orders, giving tours, running errands or assisting skilled or professional staff as required. May provide administrative assistance by completing reports, preparing cash deposits, entering time and leave data, entering tip information, or taking inventory. Performs other duties as assigned.

Dimensions

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Knowledge, Skills and Abilities

Knowledge of proper and safe use of hand tools, utensils, power tools, and equipment or machinery common to duty area. Knowledge of ServeSafe food handling methods required for some positions. Knowledge of basic math calculations. Ability to perform customer service tasks such as waiting tables and guest registration. Ability to perform manual labor and to operate and maintain the necessary tools and equipment. Ability to perform routine maintenance duties on buildings, grounds, and/or vehicles. Ability to operate a cash register and/or computer software programs for some positions. Ability to follow written or oral instructions, operating manuals, warning labels, etc.. Ability to communicate and interface appropriately with patrons. Ability to use basic math calculations.

Minimum Qualifications

Depending on the position, a valid Arkansas driver's license is required. Some positions are required to undergo a criminal background check and/or safe driving check. Some positions require completion of specialized training such as ServeSafe.

Licenses

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.