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DHS PROGRAM ASSISTANT

Date:  Jun 23, 2022
Req ID:  17692
Location: 

Paragould, AR, US, 72450

Category:  AR DEPT OF HUMAN SERVICES
Anticipated Starting Salary:  $26,033.90

Position Number: 22176101 
County: Greene 
Posting End Date: 7/6//2022 

Anticipated Starting Salary: $26,033.90 

DCFS 

Hiring Official: Milton Graham

 

Special Work Condition

The Prevention Program Assistant attends TDM meetings facilitate Services for DCFS families based on their strength as identified by family and agency. Assists families in locating resources to meet the basic needs of their families and strengthen family units.  Makes timely referrals for families to appropriate resources. Assists familes in completing applications for services, i.e., TEA/SNAP; Medicaid; child support; child care. Assists with making appointments for services and provide needed transportation. Provides parenting education material and/or educate families on appropriate parenting techniques. Will conduct Active Parenting classes for referred families as appropriate. Assists in keeping Service Array Directory updated and maintained. Some travel, before and after-hours work required.  The TDM Prevention Program Assistant will answer to the TDM Supervisor and/or (TDM) Program Manager in the development of and follow up on TDM Plans. Serves as a member of the family-centered services team. Assists FSW in identifying the needs and stressors of the family. Keeps assigned FSW informed on the family's progress. Immediately reports all risk factors observed to the assigned FSW for appropriate action to be taken.  Keeps assigned FSW and County Supervisor informed on important matters involving the family by presenting oral and written information. Maintains current documentation of contact with family in CHRIS. Provides Relationship Support to Families. Provides emotional support and encouragement through active listening. Facilitates socialization/child stimulation and self-esteem. Conducts home visits to the family. Provides Relationship Support to Families. Provides emotional support and encouragement through active listening. Facilitates socialization/child stimulation and self-esteem. Conducts home visits to the family. Facilitates and Models homemaking skills. Assists with grocery shopping and assists with money management and budgeting. Demonstrates and supervises general household cleaning tasks to include mopping, sweeping, dusting, and washing dishes. Teaches and demonstrates skills for proper grooming, hygiene, and sanitation of the home. May serve as a Parent Coach and role models, educates, and discusses appropriate parenting techniques with caregiver. Actively listens and observes the caregivers parenting style and provide constructive feedback.

Prevention Program Assistant documents observations and activities with the family. Provides guidance regarding parenting behaviors that need to change to promote the healthy development. The Prevention Program Assistant demonstrates leadership skills and professionalism. Serves as positive role model for all employees, families, and community partners with whom DCFS works. Exhibits respect, courtesy, and professionalism in all interactions with coworkers, families and external stakeholders. Respects and values differences (i.e., racial, ethnic, cultural, age, gender, educational) among coworkers, families, and external stakeholders. Resolves conflicts in a positive and constructive manner. Applies policy, procedures, requirements, and regulations. Values cultural diversity and other differences. Pursues self-development. Remains current on issues, practices, and procedures in technical areas. Exercises good judgement in structuring and organizing work and setting priorities. Holds self and others accountable for achieving established standards. Establishes and maintains positive, productive working relationships with internal work units. Develops and enhances alliances with external groups. Considers and responds appropriately to the needs, feelings, and capabilities of various groups and situations; acts in a tactful manner, treating others with dignity and respect.  This position is governed by state and federal laws and agency/institution policy.

 

Preferred Qualifications

Experience in data entry and Children’s Reporting Information System (CHRIS) and Microsoft Office, Word, Outlook and Excel is preferred. Experience in assessing safety and/or monitoring protective services cases and/or foster care case preferred. Ability and experience in scheduling and addressing families individually and as in small groups. Ability to work effectively with a Team of other child welfare professionals.    



The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: M090C

Grade: GS03

FLSA Status: NON-EXEMPT

Salary Range: $26,034.00 - $37,749.00

Summary

The Department of Human Services (DHS) Program Assistant is responsible for providing social services to program recipients and support for families. This position is governed by state and federal laws and agency/institution policy.

Functions

Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and child care. Transports clients and/or family members for medical, dental, educational, and counseling appointments. Aides clients in locating resources by contacting organizations or agencies for assistance. Assists with developing and monitoring behavior plans, parenting/anger management classes, and maintaining narratives detailing action taken on behalf of the client/family. Participates in training clients in employment skills by providing materials and tools, monitoring work assignments, and providing direct assistance when needed. Attends staff and mandatory trainings. Schedules, monitors, and documents family visits. Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, filing, and handling mail. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of agency and community resource organizations. Knowledge of applicable computer functions and applications. Ability to teach or model functional living skills. Ability to observe and evaluate contacts and case development. Ability to interview clients and collect and evaluate data. Ability to prepare and present oral and written information.

Minimum Qualifications

The formal education equivalent of a high school diploma; plus one year of experience in a social-service related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.


Nearest Major Market: Jonesboro