SOCIAL SERVICES SPECIALIST

Date: Sep 8, 2025

Req ID: 52588

Location:

North Little Rock, AR, US, 72199

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $52,137.00

Position Number: 22089012
County: Pulaski
Posting End Date: 09/19/2025
Anticipated Starting Salary: $52,137.00
DYS Division of Youth Services, Civilian Student Training Program (Camp Joe T. Robinson)

Special Work Conditions:

This position will be working with at-risk youth; employees may be subject to verbal abuse from students.
Must be able to work shifts that may include days, nights, weekends, holidays and during inclement weather events in order to provide coverage for a 24-hour facility.
Must possess and must maintain a valid Arkansas Driver's License and meet the eligibility requirements covered by the state insurance policy.

Job Duties & Responsibilities:

Observes student behavior and performance to ensure activities are conducted safely and in accordance with established rules and regulations, ensures compliance through instruction to staff members and by direct intervention as needed, assists students with personal growth and development, and provides counseling in accordance with established policies and procedures. Administers program principles to provide maximum opportunity for student growth and improvement, enforces published policies and procedures that pertain to students, and conducts required training in accordance with policies and procedures. Coordinates with external agencies to promote the success of at-risk youth upon reintegration to their communities.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series: Social Services Programs - Career Path

Classification: Social Services Specialist

Class Code: SSP16P

Pay Grade: SGS06

Salary Range: $52,137 - $77,163

Job Summary

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

Primary Responsibilities

Assess client eligibility and provide individualized case management. Develop service plans tailored to client needs. Conduct home visits, interviews, and risk assessments. Maintain detailed case records and documentation. Advocate for clients in legal, medical, and housing matters.

Knowledge and Skills

Knowledge of crisis intervention and de-escalation techniques Knowledge of Arkansas social service laws, policies, and regulations Ability to analyze client needs and create action plans Understanding of behavioral health and protective services

Minimum Qualifications

Minimum of two years of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.