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Date:  Sep 15, 2021
Req ID:  8503

North Little Rock, AR, US, 72199

Anticipated Starting Salary:  32405

Position Number: [[22137174]] 
County: [[Pulaski]] 
Posting End Date: [[06/28/2021]] 

Anticipated Starting Salary: [[$32,405]] 

[[Response and Recovery/ARCC Branch]] 

The Department of Public Safety’s mission is to enhance the safety and security of all Arkansans through ethical, character-driven behavior that promotes professionalism, clear communication, and accountability while serving as the state’s premier public safety agency.


PREFERRED QUALIFICATIONS:  Successful applicant will have excellent customer service skills and ability to work in a team environment.  Ability to understand and correctly interpret maps, written guidance and policy documents and proven ability to communicate verbally and conduct briefings/presentations.  Experience with developing, reviewing and editing documents.


MANDATORY QUALIFICATIONS:  Applicant must be available 24/7/365 for disaster/emergency operations and will support the activation of the State Emergency Operations Center (SEOC) working extended shifts as necessary during SEOC activation and response; must be available to work extended hours as necessary during the Recovery phase of a disaster.  Must be proficient in the use of Microsoft Office products and may be asked to provide a written sample of work if chosen for an interview.  Ability to show and/or demonstrate knowledge and skills of gathering detailed information and summarizing this information into reports and communication to others.


ROLES AND RESPONSIBILITIES:  ADEM Duty Officers manage the Arkansas Response and Coordination Center (ARCC) 24 hours/7 days a week.  This position is within Response and Recovery and is directly supervised by the Response nad Coordination Center Branch Manager.  Responsible for responding to and coordinating with Emergency Management partners by collecting, analyzing and disseminating detailed emergency management incident/event information; maintain statewide incident utilizing WebEOC (Incident Management Database); coordinating resource requests to local, state, and federal government officials, non-governmental partners and private sector; Ensures continuous operations of local, state and federal communications by operating and testing all communication and notification equipment.  This position requires the ability to drive and/or operate the Mobile Command Vehicle.

Position Information

Class Code: C038C

Grade: GS05


Salary Range: $32,405.00 - $46,987.00


The Arkansas Department of Emergency Management (ADEM) Emergency Management Duty Officer is the state's first point of contact with respect to event notification, event management, and event documentation of the state's response to an actual or perceived threat of an actual event, either natural or man caused disaster or emergency. This position is governed by state and federal laws and agency/institution policy.


Responds to requests of local emergency management jurisdictions for assistance by collecting, analyzing, and disseminating detailed emergency management incident/event information to agency employees, and government officials on local, state, and federal levels, other state agencies. Documents requests for assistance from local governments, other state agencies, and the public to various state and local government public officials by entering information in the Emergency Information System computer software program. Notifies local, state, and federal officials, as may be required, of hazardous materials shipments as they are being transported in and throughout the State. Alerts appropriate state and local emergency management personnel of potential emergency/disaster situations by monitoring movement of storm systems and other potentially disastrous conditions or situations as they exist or are anticipated throughout the State. Assures the continuous operation of local, state, and federal communications and notifications equipment including the Arkansas Wireless Information Network (AWIN), Arkansas Crime Information Center (ACIC), the National Warning System (NAWAS), the Homeland Security Information Network (HSIN-CWIN & JRIES), FEMA National Radio System(FNARS), various Hotlines coordination of ARES/RACES Radio Amateur Civil Emergency Services) and Satellite telephone Network by operating and testing all communication and notification equipment daily. Maintains security at entry control point for the agency. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of communications operating procedures. Knowledge of operating systems software and applications software. Knowledge of federal funding sources, mechanisms, and regulations. Knowledge of multi-line phone systems. Ability to speak distinctly and operate broadcasting and receiving equipment. Ability to write detailed narrative reports. Ability to prioritize and multi-task.

Minimum Qualifications

The formal education equivalent of a high school diploma; plus one year of specialized training or experience in emergency management or related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.



All ADEM positions could include travel in and out of state and are subject to 24 hour on-call duty in the event of an emergency/disaster.


Performs other duties as assigned.


Applications will be pre-screened for completion and also for the availability to travel.  You may attach a resume, however, all the information requested in the

Employment History section of the state application must be completed.  Incomplete applications will NOT be considered.  Resumes will not be accepted in lieu of the completed application.


Make sure to include any military service you may have.  Applicants claiming Veterans Preference Points (Active Duty Veteran, Widow of Veteran, and Widow of Disabled Veteran) must attach proof of status to application in order to receive Veterans Preference Points.This position has a mandatory 6 month probationary period.  This position also requires mandatory 5% contribution to the Arkansas Public Employees Retirement System.


Benefits package may include health and life insurance, vacation and sick time, paid holidays, Credit Union availability, retirement, career bonuses and deferred compensation plans. 

Nearest Major Market: Little Rock