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Date:  Sep 13, 2023
Req ID:  33333

Mena, AR, US, 71953

Anticipated Starting Salary:  $26,950 annually plus tips


Position #:           22092110

Salary:                  $26,950 annual, plus tips

Pay Grade:          GS01

Requisition:        33333

Location:              Queen Wilhelmina State Park, Mena, AR


Closing date:      10/13/2023


This position is the lead wait person on shift, with a heavy emphasis on a team approach to all duties.  Applicant will take food and drink orders and serve guests.  Job duties also include preparing for all guests and keeping the restaurant clean and well stocked all while prioritizing guest service.  This position has additional duties of assisting with training and solving guest issues and communicating with management.  Must be able to work in a busy environment and be able to communicate well with the public.  This position will work a flexible schedule and will work most weekends and major holidays.  A criminal background check is required. 


This position offers a full benefit package including paid holidays, annual and sick leave, health insurance, and retirement pension.


Applicants must meet or exceed the following qualifications: the ability to read and write plus three months of experience in a full-service restaurant. Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.


EOE/AA/ADA Women and minorities are encouraged to apply.


Applications accepted online only:

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Class Code: S090C

Grade: GS01


Salary Range: $22,000.00 - $31,900.00


The Waitress/Waiter is responsible for serving customers, cleaning food preparation and service areas, and stocking serving areas. This position is governed by state and federal laws and agency/institution policy.


Greets customers, explains menu items and daily specials, and takes food and beverage orders. Serves food and beverages, clears dishes from table, and totals and presents bill to customer. Collects money and makes change as needed. Cleans kitchen, storage, and dining areas according to instructions, which may include wiping surfaces, sweeping, vacuuming, and mopping. Prepares serving areas by replenishing table items and condiments, arranging and restocking salad, dessert, or buffet items, and making tea and coffee. Washes and irons uniforms, aprons, kitchen towels, and table linens. Dates and rotates food items in serving and storage areas to prevent spoilage. Assists in training new personnel. Performs other duties as assigned.


Regular early or late shift assignments may be required. Frequent lifting may be required.

Knowledge, Skills and Abilities

Knowledge of basic arithmetic. Knowledge of sanitation and safety requirements of a food service facility. Ability to read and write. Ability to communicate. Ability to serve food.

Minimum Qualifications

Ability to read and write; plus three months of experience in a full-service restaurant. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Arkansas