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Date:  Jul 6, 2024
Req ID:  40629

Mena, AR, US, 71953

Anticipated Starting Salary:  $36,155

Position Number: 22092459 
County: Polk 
Posting End Date: Untill filled 

Anticipated Starting Salary: $36,155 

Queen Wilhelmina State Park 

Restaurant Manager

Position #:           22092459

Salary:                   $36,155

Grade:                  GS06

Requisition:        40629

Location:              Queen Wilhelmina State Park, Mena, AR


Closing date:      06/28/2024


The Restaurant Manager provides daily supervision to skilled and unskilled food service workers, oversees food quality, and ensures customer service standards are met.  Job duties include; inspecting the restaurant for cleanliness, safety, and maintenance needs, coordinating repairs, developing/monitoring budget, food costs, menu planning and food preparation, coordinating special activities or accommodations for groups and handling customer complaints.


This position offers a full benefit package including paid holidays, annual and sick leave, health insurance, and retirement pension.


Applicants must meet or exceed the following qualifications: the formal education equivalent of a high school diploma plus five years’ experience in restaurant management or related field, including two years’ experience in supervision. Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.


We are an EOE/ADA/AA employer. Minorities and women encouraged to apply.


Applications accepted online ONLY:

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Class Code: S014C

Grade: GS06


Salary Range: $36,155.00 - $52,425.00


The Restaurant Manager is responsible for the overall management of a park food service facility. This position is governed by state and federal laws and agency/institution policy.


Provides daily supervision of skilled and unskilled food service workers, oversees food quality, and ensures customer service standards are met. Inspects facility for cleanliness, safety, and maintenance needs, and coordinates requests for repairs. Establishes and justifies the restaurant budget, authorizes expenditures, monitors spending, and maintains proper food and labor cost. Conducts menu planning, assists in the preparation of food orders, and oversees temperature control, portion control, presentation, and food rotation. Manages inventory by checking on storage procedures, rotating supplies, and altering menu to cut down on food waste. Meets with special groups or other departments to coordinate special activities or accommodations, handles customer complaints, and offers special assistance. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of food service techniques, procedures, and safety concerns. Knowledge of laws, regulations, or standards governing food preparation and storage. Ability to perform comparative food shopping and ordering, as well as knowledge of state procurement policies. Ability to train employees in a multitude of job tasks related to food service or kitchen sanitation. Ability to provide information to supervisors, co-workers, and subordinates in verbal and written formats.

Minimum Qualifications

The formal educational equivalent of a high school diploma; plus five years of experience in restaurant management or a related field, including two years experience in supervision. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Arkansas