FOOD SERVICES SUPERVISOR/EXPERT

Date: Aug 5, 2025

Req ID: 51753

Location:

Mena, AR, US, 71953

Category: DEPT OF PARKS AND TOURISM

Anticipated Starting Salary: $47,397

Food Services Supervisor/Expert

Position #: 22092459

Salary: $47,397

Grade: SGS05

Requisition: 51753

Location: Queen Wilhelmina State Park, Mena, AR

Closing date: Until Filled

Supervise and coordinate daily food service operations, ensuring that meals are prepared, served, and stored according to state regulations. Oversee a team of cooks, food service workers, and other staff members, providing guidance and training to ensure performance meets operational standards. Supervises staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents. Conduct regular quality control checks to ensure food safety and meal quality standards are maintained. Monitor inventory and assist in ordering food and supplies, ensuring that stock levels are adequate for meal service. Assist with the development and implementation of menus, considering dietary needs and preferences. Ensure that all food service equipment is cleaned and maintained according to safety standards. Meets with special groups or other departments to coordinate special activities or accommodations. Assists with budget tracking, expense reporting, and revenue monitoring. Handle customer or client feedback, addressing any concerns or complaints promptly. Assist with staff scheduling and timekeeping, ensuring that adequate coverage is provided for food service shifts. Ensure compliance with Arkansas food safety, alcohol service, and labor laws. Strong understanding of food safety and sanitation regulations and practices. Leadership and team management skills, with the ability to train, motivate, and supervise food service staff. Ability to maintain and monitor inventory and supplies for food service operations. Problem-solving skills to address operational challenges in food preparation or service. Excellent customer service and communication skills. Knowledge of menu planning and nutritional requirements. Experience in institutional or large-scale food service operations is preferred. A criminal background check will be required.

The position offers a full benefit package including paid holidays, annual and sick leave, health insurance, and retirement pension.

Applicants must meet or exceed the following qualifications: At least three years of experience in a kitchen or food preparation environment, with at least one year in a leadership capacity. Must obtain and maintain ServSafe Food Manager Certification within six months of hire. Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

EOE/AA/ADA Women and minorities are encouraged to apply.

Applications accepted online only: https://arcareers.arkansas.gov/

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Job Series: Food Service – Competitive

Classification: Food Services Supervisor/Expert

Class Code: TFS04C

Pay Grade: SGS05

Salary Range: $47,397 - $70,148

Job Summary

The Food Services Supervisor/Expert is a mid-level supervisory role responsible for managing food services operations and staff within a specific department or facility. This position oversees food preparation, ensures food safety compliance, and supports the Food Services Manager in operational tasks. The Supervisor/Expert provides expertise in food service operations, mentoring staff, and maintaining high standards of service quality.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Supervise and coordinate daily food service operations, ensuring that meals are prepared, served, and stored according to state regulations. Oversee a team of cooks, food service workers, and other staff members, providing guidance and training to ensure performance meets operational standards. Supervises staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents. Conduct regular quality control checks to ensure food safety and meal quality standards are maintained. Monitor inventory and assist in ordering food and supplies, ensuring that stock levels are adequate for meal service. Assist with the development and implementation of menus, considering dietary needs and preferences. Ensure that all food service equipment is cleaned and maintained according to safety standards. Meets with special groups or other departments to coordinate special activities or accommodations. Assists with budget tracking, expense reporting, and revenue monitoring. Handle customer or client feedback, addressing any concerns or complaints promptly. Assist with staff scheduling and timekeeping, ensuring that adequate coverage is provided for food service shifts. Ensure compliance with Arkansas food safety, alcohol service, and labor laws.

Knowledge and Skills

Strong understanding of food safety and sanitation regulations and practices. Leadership and team management skills, with the ability to train, motivate, and supervise food service staff. Ability to maintain and monitor inventory and supplies for food service operations. Problem-solving skills to address operational challenges in food preparation or service. Excellent customer service and communication skills. Knowledge of menu planning and nutritional requirements. Experience in institutional or large-scale food service operations is preferred.

Minimum Qualifications

At least three years of experience in a kitchen or food preparation environment, with at least one year in a leadership capacity.

Licensure/Certifications

Must obtain and maintain ServSafe Food Manager Certification within six months of hire. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.