Position Number: 22090552
County: Pulaski
Posting End Date: 04/30/2025
Anticipated Starting Salary: 51761
The Department of Public Safety’s mission is to enhance the safety and security of all Arkansans through ethical, character-driven behavior that promotes professionalism, clear communication, and accountability while serving as the state’s premier public safety agency.
This position is Safety Sensitive and is subject to pre-employment, random, and for-cause drug screenings.
If you are requesting veteran’s preference, please include your DD214.
The Systems Coordination Analyst plays an integral role within DPS IT. This role will be responsible for the design, implementation, and management of the DPS server environment ensuring stable, and secure, operation of IT infrastructure and data centers.
- The ability to take initiative and be self-motivated
- Written and verbal communications skill
- The ability to collaborate within a team
- Strong attention to detail
- Advanced knowledge of Microsoft Windows Server software
- Experience with VMWare virtualization
- Advanced knowledge of Windows domain and Active Directory
- Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
Position Information
Class Code: D056C
Grade: IT05
FLSA Status: EXEMPT
Salary Range: $51,761.00 - $82,560.00
Summary
The Systems Coordination Analyst is responsible for monitoring agency/institution automated computer systems and coordinating the development and implementation of new or revised applications with users and data processing providers. This position is governed by state and federal laws and agency/institution policy.
Functions
Coordinates the development and implementation of systems and programs, gathers data from users, reviews system changes, policies, and procedures to define system needs, and prepares and analyzes test data and on-line programs. Provides training on terminal usage and procedures to users, notifies users of production problems and changes, and generates special reports as required. Maintains and monitors data processing operations by scheduling jobs, keying transactions, validating system output, and recommending changes. Provides technical assistance to users and vendors on hardware and software problems and evaluates and recommends new software and hardware. Assists data processing staff and users by explaining file access and utilization, programming, and problem resolution. Performs other duties as assigned.
Knowledge, Skills and Abilities
Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of data processing principles and objectives. Ability to discern necessary support actions/input and to write detailed actions and procedures for non-technical personnel. Ability to understand relevant detail from oral information and make formal presentations and explain technical terms and information. Ability to analyze computer system problems or errors and devise corrective measures. Ability to think through a logical sequence of necessary events, in terms of computer language, to produce a desired product.
Minimum Qualifications
The formal education equivalent of a bachelor's degree in computer science, mathematics, or related field; plus four years of experience in data processing or computer operations, including one year in a leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
