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Date:  Nov 20, 2021
Req ID:  12973

Little Rock, AR, US, 72201

Anticipated Starting Salary:  $40,339.94

Position Number: 22112173 
County: Pulaski 
Posting End Date: 12/07/2021 

Anticipated Starting Salary: $40,339.94 


Hiring Manager: Tami Rogers

Support/Call Center experience preferred with the ability to multi-task in a fast paced environment. Experience with assisting all beneficiary inquiries. Respite Voucher program experience or Respite knowledge preferred, ability to support incoming calls with a high volume of calls to support. Ability to travel when required to conferences.


The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: M023C

Grade: GS07


Salary Range: $40,340.00 - $58,493.00


The Substance Abuse Program Coordinator is responsible for monitoring and providing direction for the substance abuse treatment programs in penal institutions. This position is governed by state and federal laws and agency/institution policy.


Provides general direction to staff by developing short and long term organizational goals and objectives, determining the allocation of internal and external resources, advising staff seeking guidance, and overseeing the functions of program activities, to ensure fulfillment of the organization's mission and objectives. Coordinates and oversees substance abuse treatment programs by selecting and training inmate peer counselors, providing information to program leaders relative to referral resources and educational programs, and offering recommendations to resolve specific problems. Conducts staff meetings with program leaders to discuss and resolve problems, concerns, issues of policy, security, and to cross feed information. Monitors and reviews case files with program leaders to insure policies and procedures are being followed. Compiles reports from program leaders to prepare program reports for a presentation to the Board of Correction. Holds continuing education training of peer staff in accordance with credentialing standards. Maintains liaison with, and makes presentations to, community support groups and various provider organizations to promote participation in post-release treatment and follow-up programs. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of supervisory practices and procedures. Knowledge of the psycho-social behavior of incarcerated individuals and substance abusers. Knowledge of substance abuse counseling methods, techniques, and programs. Knowledge of agency security systems and operations. Ability to provide guidance to substance abuse counselors. Ability to plan, organize, and oversee the work of subordinates. Ability to maintain records. Ability to prepare and present oral and written information and reports. Ability to interview, supervise, counsel, and maintain security over inmates.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in social work, sociology, psychology, or a related field; plus two years of experience in community services counseling, including one year in a leadership or supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock