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SOCIAL SERVICES SUPERVISOR/EXPERT

Date:  Mar 2, 2026
Req ID:  55185
Location: 

Little Rock, AR, US, 72201

Category:  AR DEPT OF HUMAN SERVICES
Anticipated Starting Salary:  $63,085.98

Position Number: 22153898 
County: Pulaski 
Posting End Date:

 

Position functions as the Principal for DYS (Division of Youth Services) Arkansas Consolidated High School. 

This position ensures the effective operation of instructional programs, student services, staff development, and compliance with state and federal regulations.


Key Responsibilities:


Leadership


• ACHS District Testing Coordinator and Title I Coordinator
* Assist the superintendent in developing and executing the district’s strategic plan.


• Serve as a member of the superintendent’s cabinet, providing input on district-wide decision-making.


• Mentor and support principals and school leadership teams to strengthen instructional and organizational effectiveness.


Curriculum & Instruction


• Oversee the development, implementation, and evaluation of the K–12 curriculum.


• Provide instructional leadership and support to ensure high-quality teaching and learning across schools.


• Monitor student performance data to drive continuous improvement and equity in outcomes.


Student Services:
• Lead programs supporting special education, alternative education, student welfare, and equity initiatives.


• Foster partnerships with families, community agencies, and other stakeholders to meet student needs.


Staff Development:


• Manage teacher and staff recruitment, hiring, evaluation, and retention efforts.


• Oversee professional development programs that build instructional capacity and leadership at all levels.


Budget & Resource Management:


• Monitor and manage the district’s budget in alignment with strategic priorities.


• Ensure equitable allocation of resources to support student learning and achievement.


Compliance:


• Ensure district adherence to state and federal guidelines, mandates, and regulations.


• Uphold standards for student safety, data privacy, and accountability.


Required Competencies:


• Collaborative Leadership – Ability to unite administrators, school boards, faculty, and stakeholders around a shared vision.


• Visionary Leadership – Inspire innovation and guide schools toward future-ready learning.


• Effective Communication – Clear, transparent, and responsive communication with diverse audiences.


• Strategic & Collaborative Thinking – Strong skills in planning, consensus-building, and teamwork.


• Data-Driven Decision-Making – Use evidence to guide policies, programs, and resource allocation.


• Resilience & Adaptability – Navigate challenges and lead effectively through change.


• Multicultural Competence – Commitment to equity, inclusion, and culturally responsive practices.


• Interpersonal & Conflict Resolution Skills – Build trust, foster collaboration, and resolve issues constructively.


• Analytical Problem-Solving – Assess complex situations, identify root causes, and implement solutions.


Preferred Qualifications: 

• Master’s degree in educational leadership, Administration, Curriculum & Instruction, or a related field. 


• Valid state superintendent or administrator certification/license (or eligibility).


• K-12 Principal’s license.  Candidates will possess or have the ability to obtain an Arkansas Building Principal Endorsement.


• Minimum of 5–7 years of leadership experience in K–12 education, including school administration and central office leadership. Preferably experience in juvenile justice or alternative education.


• Demonstrated success in curriculum development, instructional leadership, and staff supervision.


• Proven experience in budget oversight, resource allocation, and policy implementation.


• Strong knowledge of state and federal education laws, regulations, and accountability systems.
 

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like childcare centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

 

Position Information

Job Series: Social Services Programs - Career Path

Classification: Social Services Supervisor/Expert

Class Code: SSP17P

Pay Grade: SGS08

Salary Range: $63,086 - $93,367

Job Summary

The Social Services Supervisor/Expert is responsible for overseeing social service programs, ensuring compliance with state and federal policies, and providing guidance to staff. This role involves strategic planning, program evaluation, and supervision of case management to improve service delivery and client outcomes. The Supervisor/Expert serves as a subject-matter authority in social work practices, policy development, and stakeholder engagement.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Supervise, mentor, and evaluate social services staff. Develop and implement policy and program initiatives to improve service delivery. Conduct program audits and quality assurance to ensure compliance. Provide expertise in crisis intervention, case management, and legal compliance. Coordinate with government agencies, community organizations, and advocacy groups. Lead statewide social services initiatives and high-priority programs. Oversee compliance with federal, state, and agency regulations. Provide technical expertise in crisis management, program development, and inter-agency collaboration.

Knowledge and Skills

Case management and service coordination Knowledge of crisis intervention and de-escalation techniques Knowledge of Arkansas social service laws, policies, and regulations Proficiency in data management, reporting, and documentation Familiarity with trauma-informed care and cultural competency Understanding of behavioral health and protective services Leadership and mentorship skills for supervisory roles

Minimum Qualifications

Minimum of four years of work experience in human services programs or public service work, including one year in a supervisory or leadership capacity.

Required to have a background check and child/adult maltreatment registry check.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.


Nearest Major Market: Little Rock