SOCIAL SERVICES SPECIALIST

Date: Mar 25, 2026

Req ID: 56310

Location:

Little Rock, AR, US, 72201

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $52,137.07

Position Number: 22168942
County: Pulaski
Posting End Date: April 7, 2026

Job Duties:

This position is responsible for board/review preview assistance, approving and troubleshooting childcare vouchers approximately 250+ each month.

AFCARS, which State and Tribal title IV-E agencies are required to report. (AFCARS case-level information on all children in foster care and children who have been adopted with title IV-E agency involvement. Specifically, the data includes information about children who enter foster care, their entries and exits, placement details, and foster/adoptive parent information.).

Head start recruitment with ECE, processing and maintaining volunteer applications and renewals, which average about 8-20 per month for new volunteers, which also consists of processing background checks and completing references.

Dolly Imagination Library registration for foster children, manage provider portal inbox, statewide internal audit review, and maintaining and updating overdue IV-E reports.

Preferred Qualifications:

Strong organizational and problem-solving skills, with the ability to manage multiple tasks such as provider communications, audit support, and maintaining reports.

Comfortable working with data systems and committed to providing efficient, accurate support to children, families, and service providers. Computer experience is preferred.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series: Social Services Programs - Career Path

Classification: Social Services Specialist

Class Code: SSP16P

Pay Grade: SGS06

Salary Range: $52,137 - $77,163

Job Summary

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

Primary Responsibilities

Assess client eligibility and provide individualized case management. Develop service plans tailored to client needs. Conduct home visits, interviews, and risk assessments. Maintain detailed case records and documentation. Advocate for clients in legal, medical, and housing matters.

Knowledge and Skills

Knowledge of crisis intervention and de-escalation techniques Knowledge of Arkansas social service laws, policies, and regulations Ability to analyze client needs and create action plans Understanding of behavioral health and protective services

Minimum Qualifications

Minimum of two years of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.