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SERVICES & PROGRAM LICENSING SPECIALIST

Date:  Nov 22, 2024
Req ID:  45185
Location: 

Little Rock, AR, US, 72201

Category:  AR DEPT OF HUMAN SERVICES
Anticipated Starting Salary:  $36,155.00

Position Number: 22103771 
County: Pulaski 
Posting End Date: 11/30/2024 

Anticipated Starting Salary: $36,155.00 

DPSQA 

Hiring Official: Susan Morrow

 

The Services and Program Licensing Specialist is responsible for inspecting and evaluating applications for community based
programs for licensure approval or renewal. This position is governed by state and federal laws and agency policy.


Preferred Qualifications:
Proficient in Microsoft programs.
Proficient in Adobe.
Proficient written and verbal communication skills.
Experience working with state rules and regulations.

Project Management Abilities: Experience in managing projects or tasks with strict deadlines, including tracking
progress and ensuring timely submissions of reports or updates.
Adaptability with Regulatory Changes: Proven ability to adapt quickly to changes in state and federal regulations,
including revising procedures or standards to maintain compliance.
Detail-Oriented Documentation Skills: Proven ability to prepare accurate and comprehensive reports including
documentation of the review of licensure applications, corrective action plans, and evaluation summaries.
Conflict Resolution and Problem-Solving Abilities: Experience in addressing provider concerns or disputes
diplomatically, offering solutions based on regulatory requirements and operational standards.
Proactive Information-Gathering Skills: Ability to independently source and verify information from multiple databases,
regulations, and external resources to support licensing and certification decisions.


Must have skills:
Knowledge of state and federal trends, standards, and legislation affecting community-based programs. Knowledge of
departmental licensing standards and evaluation methods for related community-based programs. Knowledge of the
principles and practices of community-based programs. Ability to prepare, present and review oral and written
information and detailed reports. Ability to evaluate community-based programs and develop corrective action plans.
Ability to provide technical assistance and make referrals as needed. Ability to confer with others concerning licensure
criteria and make recommendations. Organizational skills are a must.


The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: X094C

Grade: GS06

FLSA Status: EXEMPT

Salary Range: $36,155.00 - $57,668.00

Summary

The Services and Program Licensing Specialist is responsible for inspecting and evaluating community-based programs for licensure approval or renewal. This position is governed by state and federal laws and agency policy.

Functions

Provides technical assistance and licensure standards for proposed and existing community-based programs serving the developmentally disabled. Evaluates proposed and existing programs by conducting on-site inspections of facilities and operations and submitting evaluation reports to supervisor. Coordinates licensure evaluation teams by selecting and directing team members on periodic review of programs. Develops and monitors corrective action plans to correct program deficiencies. Conducts and coordinates training and provides technical assistance to programs in needed areas. Analyzes program data and recommends licensing of specific programs within specified timeframes and assists in preparing reports to sectional administrators. Develops and submits new and revised procedures and standards for licensure of proposed and existing programs. Gathers and reviews current state and federal trends, standards, and legislation to ensure departmental compliance. Investigates alleged violations of standards by conducting on-site visits to monitor program operations and reviewing records. Performs other duties as assigned.

Dimensions

Frequent in-state travel is required.

Knowledge, Skills and Abilities

Knowledge of state and federal trends, standards, and legislation affecting community-based programs. Knowledge of departmental licensing standards and evaluation methods for related community-based programs. Knowledge of the principles and practices of community-based programs. Ability to prepare, present and review oral and written information and detailed reports. Ability to evaluate community-based programs and develop corrective action plans. Ability to provide technical assistance and make referrals as needed. Ability to confer with others concerning licensure criteria and make recommendations.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in social work, sociology or a related field; plus one year of experience working with human service programs, conducting research and inspections or investigations, or a related field.

Licenses

Must possess a valid Arkansas driver’s license.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.


Nearest Major Market: Little Rock