SENIOR TECHNOLOGY ANALYST
Little Rock, AR, US, 72201
Position Number: 22087568
County: Pulaski
Posting End Date: 5/10/2022
Anticipated Starting Salary: 57755.15
Division of Information Systems
The Arkansas Department of Transformation and Shared Services' goal is to create a more efficient government through epic service delivery and collaboration across state government. The department is comprised of the Office of the Secretary, the Arkansas Geographic Information Systems Office, the Division of Building Authority, the Division of Information Systems, the Employee Benefits Division, the Office of Personnel Management, and the Office of State Procurement.
Job Description:
The Senior Technology Analyst provides technical expertise necessary in the implementation, use of software technologies deployed, identification of problems and problem solving. This position will be responsible for assisting in the upgrades of software. The Senior Technology Analyst works directly with software vendors and internal staff members to solve complex problems. They must be able to report to senior staff problems and resolutions. They will serve in a lead IT role on relevant projects as assigned and provide end-user support as needed.
Preferred Qualifications:
Ability to read, write, and execute SQL queries.
Excellent understanding and experience using Microsoft SQL Server.
Detail Oriented.
Strong analytical skills with the ability to document requirements and research complex issues.
Experience providing technical expertise to support software implementations, upgrades, and usage including problem identification and resolutions.
Experience in leadership role on IT related projects.
Strong verbal and written communication skills.
Excellent organizational, problem solving, and planning skills with the ability to set priorities.
Experience with Office 365 products and exceptional Microsoft Excel skills.
Excellent customer service skills.
Ability to provide end user support and training as needed.
Position Information
Class Code: D016C
Grade: IT06
FLSA Status: EXEMPT
Salary Range: $57,755.00 - $83,745.00
Summary
Functions
Dimensions
Knowledge, Skills and Abilities
Minimum Qualifications
Licenses
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Little Rock