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SENIOR SOFTWARE SUPPORT ANALYST

Date:  Jun 10, 2021
Req ID:  3375
Location: 

Little Rock, AR, US, 72201

Category:  DEPT OF FINANCE AND ADMIN
Anticipated Starting Salary:  57,755

Position Number: 22144553 
County: Pulaski 
Posting End Date: 06/22/2021 

Anticipated Starting Salary: 57,755 
 
Office of Information Services - Applications Development 

 

Preferred Qualifications:

Job Description: Developer
Languages: MVC/ASP.Net, C#
Database: SQL
Experienced At least 3+ years. Strong background in SQL. SharePoint experience a plus
Experience in developing web applications using  MVC/ASP.Net, C# with SQL database.
Understands the system development process. Capable of writing thorough system and unit test plans.

The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.

Position Information

Class Code: D038C

Grade: IT06

FLSA Status: EXEMPT

Salary Range: $57,755.00 - $83,745.00

Summary

The Senior Software Support Analyst is responsible for designing and/or modifying computer systems for system process activities. This position is governed by state and federal laws and agency/institution policy.

Functions

Meets with users to compile, identify, and determine job specifications needed to develop new processes, update, modify, or correct existing programs. Analyzes structure requirements, such as data manipulation, program logic, hardware and software requirements, and feasibility. Designs procedures, such as systems input, output, file structure, program language, and job flow requirements. Modifies design according to team requirements and user needs. Tests the development and implementation of program before placing system into production. Documents processes in systems manual, such as file and report layouts, form design, and decision tables. Analyzes systems maintenance requirements by reviewing reports, user modification requests and systems problems. Directs the design of computer system processes by scheduling priorities and assigning various tasks to subordinate analysts involved in system design. Coordinates the development and modification of computer job specifications for system users needed to implement new processes. Performs systems maintenance activities through error reports, user modifications requests, and systems problems. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of computer system hardware and software. Knowledge of computer user requirements. Knowledge of system design procedures. Ability to develop computer programs. Ability to analyze and modify existing computer systems. Ability to lead analyst team in the design and maintenance of computer system processes. Ability to determine costs and resource requirements of projects.

Minimum Qualifications

The formal education equivalent of a bachelor's degree with a major in computer science or mathematics; plus four years of experience in computer programming or related area, including one year in systems analysis. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.


Nearest Major Market: Little Rock