SENIOR GIS ANALYST
Little Rock, AR, US, 72202
Position Summary
The Senior GIS Analyst will serve as the ACOM End User Support Coordinator. They will be responsible for providing end user services to the department in addition to mentoring junior level staff. They will work with management to create policies and implement best practices. This role will assist with IT Asset Management (ITAM) and will be responsible for IT procurement and IT asset tracking for the department. They will work closely with the Finance team to ensure consistency and accuracy in both the procurement and asset management of IT equipment. Additionally, this role will assist various divisions with IT planning.
Education and Professional Work Experience
Minimum Qualifications
The formal education equivalent of a bachelor’s degree in mathematics, information technology or related field; plus six years of work-related experience.
Preferred Qualification
Experience with end user support including equipment setup and troubleshooting, network printers, etc.
Experience with IT procurement
Experience with IT asset management
Excellent customer service skills
Ability to multitask in a fast-paced environment
Knowledge, Skills, and Abilities
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Knowledge of global positioning technology, graphics, and photo imaging software.
Ability to analyze information and evaluate results to choose the best solution and solve problems.
Ability to read and interpret maps, charts, aerial photographs, and statistics.
Job Responsibilities and Expected Results
- Work with End User Services and CIO to establish IT procurement guidelines and standards.
- Provide end user support throughout the Department including:
- Equipment setup
- Troubleshooting
- Audio/Visual support
- Assist with IT Asset Management which includes:
- Procurement
- Tagging
- Inventory Updates and Management
- Working closely with Finance to ensure appropriate record-keeping of assets, asset transfers, depreciation, and disposal of IT assets as needed.
- Assist with development, management, and reporting of IT Plans for various divisions within the Department as requested.
Position Information
Class Code: D029C
Grade: IT07
FLSA Status: EXEMPT
Salary Range: $64,444.00 - $102,790
Summary
Functions
Dimensions
Knowledge, Skills and Abilities
Minimum Qualifications
Licenses
Nearest Major Market: Little Rock