REHAB PROGRAM MANAGER

Position Summary
The Rehabilitation Program Manager is responsible for conducting special research studies, analyzing data, preparing statistics, making recommendations based on research findings, and monitoring and coordinating project/program activities. This position works under general supervision of the Division of Services for the Blind (DSB) Director. The position is responsible for administrative matters including gathering and maintaining documents and records for agency personnel.  The Rehab Program Manager is also responsible for developing and implementing agency objectives, policies, and procedures. This position is subject to state and federal law and division and departmental policies and directives.

This position requires on-site employment with no remote or hybrid options available.

Job Responsibilities and Expected Results

1. Development of strategic relationships and conducting informational presentations at universities, clubs, and civic groups.
2. Evaluates existing programs by reviewing files; researching policy, directives, regulations, and legislation; conducting salary surveys; and interviews, and contacting agencies in other states concerning their programs and policies.
3. Conducts pre-employment background checks, including but not limited to reference checks, drug testing.
4. Provides information to or counsels employees on various personnel issues such as benefits, grievance procedures, leave accrual and usage, wage garnishments, workers' compensation, and labor standards.
5. Responsible for maintaining a current centrally located employee bulletin board with all Department of Labor required information.
6. Prepares spreadsheets and databases to track employee related information.
7. Prepares and submits various bi-weekly, monthly, quarterly, and annual personnel reports on employee status including new hires, terminations, transfers, promotions, worker's compensation claims, salary, and leave accrual/usage.
8. Responds to inquiries and provides information on state and federal policy to management and staff.
9. Provides basic training to educate personnel on new systems, policies, and procedures.
10. Develops or revises agency/institution policies, procedures, programs, and directives based on research findings.
11. Develops handbooks and manuals for participant use and conducts workshops to educate personnel on new systems, policies, and procedures.
12. Composes correspondence and responses to written inquiries and interprets agency administrative directives, policies, and procedures to ensure consistent application.
13.  Acts as liaison to other programs, departments, or agencies/institutions and provides guidance in the areas of expertise.
14. Understanding of WIOA and RSA requirements and policies.
15. Organization of outreach events to promote the services available to consumers.
16. Performs other duties as assigned.