Position Number: 22090598
County: Pulaski
Posting End Date: 07/08/2025
Anticipated Starting Salary: 63086
The Department of Public Safety’s mission is to enhance the safety and security of all Arkansans through ethical, character-driven behavior that promotes professionalism, clear communication, and accountability while serving as the state’s premier public safety agency.
This position is Safety Sensitive and is subject to pre-employment, random, and for-cause drug screenings.
If you are requesting veteran’s preference, please include your DD214.
Preferred Qualifications/Mandatory Qualifications:
Two years experience as a Commercial License Driver Examiner or similar field. Customer Service experience is preferred. Strong knowledge of FMCSA regulations, DOT compliance and safety standards.
Roles and Responsibilities:
- Serve as the primary point of contact for CDL-related inquiries from ASP CDL Examiners, Third Party Examiners, and members of the public; provide accurate information and guidance regarding CDL testing, procedures, and regulations.
- Conduct audits and evaluations of Third Party CDL Examiners and ASL CDL Examiners to ensure proper procedures, documentation, and testing standards are followed.
- Collaborate with Federl Motor Carrier Safety Administration (FMCSA) officials to maintain full complia. Assist in the administration of CDL exams when necessary, ensuring consistency and fairness in testing.
- Assist in the administration of CDL exams when necessary, ensuring consistency and fairness in testing
Position Information
Job Series: Internal Affairs – Career Path
Classification: Public Safety Supervisor/Expert
Class Code: SIA23P
Pay Grade: SGS08
Salary Range: $63,086 - $93,367
Job Summary
The Public Safety Supervisor/Expert oversees and coordinates public safety operations to ensure the effective delivery of emergency response, security, and law enforcement services. This position provides leadership, supervision, and training for public safety personnel while ensuring compliance with state laws, regulations, and departmental policies.
Primary Responsibilities
The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts.
Direct, oversee, and evaluate the daily activities of public safety personnel, including dispatchers, officers, or security personnel.
Conduct performance evaluations, provide coaching, and implement professional development plans.
Supervise response efforts for emergencies, disasters, and public safety incidents.
Ensure quick and appropriate coordination with law enforcement, fire, emergency medical services (EMS), and other agencies.
Monitor and evaluate incident reports, ensuring accurate documentation and adherence to protocol.
Act as the point of contact during crises, ensuring clear communication between field personnel and command staff.
Ensure that department policies, state laws, and safety regulations are followed consistently.
Conduct regular audits and inspections to identify areas for improvement in public safety operations.
Investigate workplace incidents, complaints, or misconduct, recommending corrective actions as needed.
Work collaboratively with government agencies, emergency responders, and community organizations to enhance public safety efforts.
Utilize radio communication, computer-aided dispatch (CAD) systems, and reporting software for operational oversight.
Maintain open communication with leadership, providing updates on security threats, staffing needs, and resource management.
Knowledge and Skills
Strong ability to lead, motivate, and manage a team in high-pressure situations.
Ability to make sound decisions quickly while prioritizing public safety.
Excellent verbal and written communication skills for directing personnel and interacting with the public.
Strong active listening skills and ability to diffuse tense or high-stress situations.
Strong analytical skills to assess risks, threats, and operational needs.
Ability to develop effective response plans and strategies for emergency situations.
Familiarity with emergency response systems, radio communications, and security technology.
Proficient in report writing, record-keeping, and data analysis related to public safety operations.
Ability to handle high-pressure environments with composure and professionalism.
Minimum Qualifications
At least three years of experience in public safety, law enforcement, emergency services, or a related field, including at least one year in a leadership capacity.
Licensure/Certifications
N/A
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
