OAL KEY CHAIN ACCOUNT MANAGER

Date: Dec 30, 2025

Req ID: 54917

Location:

Little Rock, AR, US, 72201

Category: DFA - OFC OF ARKANSAS LOTTERY

Anticipated Starting Salary: $76,335

Position Number: 22161789
County: Pulaski
Posting End Date: 1/7/2026
Anticipated Starting Salary: $76,335
OFFICE OF ARKANSAS LOTTERY - SALES

Preferred Qualifications:

A Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related field, plus three (3) years of experience in account management, sales, or retail operations are required.
Knowledge of merchandising standards and promotional execution.
Ability to analyze sales data and translate insights into actionable strategies.

Position Specifics:

Frequent statewide travel is required. Position may require extended or non-standard work hours, including evenings or weekends. Employee must be available to respond to time-sensitive retailer or operational issues. A valid driver’s license and acceptable driving record are required. The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.

Position Information

Job Series: Lottery

Classification: OAL Key Chain Account Manager – Career Path

Class Code: LLO20P

Pay Grade: SGS10

Salary Range: $76,335 - $112,976

Job Summary

The Office of Arkansas Lottery (OAL) Key Chain Account Manager is responsible for developing, maintaining, and expanding relationships with assigned regional and national retail chain accounts across the state. The primary goal of this position is to maximize the sale and visibility of lottery products within assigned retail chains and to help grow the lottery’s retail network in alignment with state goals and public accountability.

Primary Responsibilities

Serve as the main point of contact for assigned chain accounts, developing strong relationships with store-level and corporate leadership. Execute strategies to increase sales of lottery products and improve product performance in each assigned retail location. Develop, present, and implement customized sales plans to meet performance goals and align with account-specific needs. Identify opportunities to expand the Lottery’s retail network by working with chain account representatives to add new locations or upgrade current ones. Support new store onboarding by coordinating training, equipment setup, and initial merchandising. Ensure proper merchandising and in-store promotional materials are displayed in accordance with Arkansas Lottery branding guidelines. Coordinate placement and visibility of lottery point-of-sale materials, dispensers, and digital signage to enhance the customer experience. Conduct regular store visits to evaluate product placement and compliance with promotional initiatives. Analyze sales data to monitor performance, identify trends, and inform strategic decisions. Address and resolve retailer concerns or operational issues in a timely and professional manner.

Knowledge and Skills

Strong interpersonal skills with the ability to build rapport and maintain trust with internal teams and external partners. Effective verbal and written communication skills for presenting sales strategies and resolving issues. Demonstrated ability to understand retailer needs and provide solutions that add value while supporting Lottery goals. Capable of using data and insights to develop and execute effective sales strategies tailored to specific chain accounts. Skilled in addressing operational issues, resolving conflicts, and turning challenges into opportunities.

Minimum Qualifications

A Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related field, plus three (3) years of experience account management, sales, or retail operations are required.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.

Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.

Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify.