Position Number: 22161757
County: Pulaski
Posting End Date: 8/17/2025
Anticipated Starting Salary: $41,265
Office of Arkansas Lottery
Preferred Qualifications:
One year of demonstrated experience in lottery gaming preferred. Technical degree or comparable experience is desired.
Position Specifics:
Must be able to work 12:00 p.m. - 10:30 p.m. and/or 2:00 p.m. - 12:30 a.m. shift. Conduct night draw games.
The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.
Position Information
Job Series: Lottery
Classification: OAL Computer Operator – Career Path
Class Code: LLO09P
Pay Grade: IST01
Salary Range: $41,265 - $67,327
Job Summary
The Office of Arkansas Lottery (OAL) Computer Operator position is responsible for supporting the execution of critical lottery system operations. This position plays a key role in ensuring the successful and accurate completion of multi-state and in-state lottery draw operations, including the monitoring of hardware, software, and associated human processes. This position helps ensure that financial data, winning numbers, official announcements, and broadcast results are conveyed correctly and in a timely manner.
Primary Responsibilities
Verify that all system components—including hardware, software, network connections, and user interfaces—are fully operational before, during, and after lottery draws.
Monitor live draw procedures to ensure the accuracy and integrity of number selections for in-state and multi-state games.
Confirm that draw results are correctly processed, transmitted, and posted across internal systems, public display platforms, and broadcast outlets.
Ensure financial transaction data associated with game outcomes is processed and reported accurately.
Collaborate with draw officials and vendors during scheduled draw events to execute assigned operational tasks and validate successful completion of each phase.
Assist in preparing and testing draw systems, confirming readiness of components and resolving minor issues in coordination with technical staff.
Maintain detailed logs of all draw activities, system alerts, operator actions, and anomalies for compliance, audit, and troubleshooting purposes.
Verify that winning numbers are accurately displayed and published across authorized platforms (e.g., website, terminals, media).
Conduct system checks to ensure all draw-related information has been transmitted correctly to appropriate recipients and databases.
Support scheduled file transfers, data backups, and other operational tasks related to lottery systems.
Knowledge and Skills
Ability to follow precise instructions and verify that all components of a system process are completed without error.
Strong written and verbal communication skills for reporting incidents, documenting results, and coordinating with team members and supervisors.
Recognizes the importance of accuracy and integrity in public service; consistently exercises discretion with sensitive data and secure operations.
Capable of identifying and resolving routine technical issues or escalating when necessary to ensure uninterrupted operations.
Able to respond effectively to shifting priorities, unexpected issues, and operational changes in real time.
Minimum Qualifications
A high school diploma or GED, plus one (1) year of experience in computer operations or support are required. Technical degree or comparable experience is desired.
Licensure/Certifications
N/A
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.
Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify.
