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Date:  Oct 13, 2021
Req ID:  12830

Little Rock, AR, US, 72201

Anticipated Starting Salary:  36,155

Museum Store Manager


Req Id:              12830

Position #:       22134008

Grade:             GS06

Min. Salary:     $36,155 annually 

Location:         Division of Arkansas Heritage – Mosaic Templars Cultural Center

Closing date:   10/27/21


Job Duties:

This position serves as the Museum Store and Visitor Services Manager and is responsible for greeting museum visitors, answering telephonic inquiries and providing visitors with information about the museum and its services.  The position also manages the museum store point of sale system ensuring proper inventory control including operating computer sales systems, assisting customers, balancing cash receipts, and making deposits.  Other responsibilities include managing the e-commerce platform by working with vendors and ensuring successful operation of e-commerce sales; maintain daily museum attendance records and visitor statistics using established system of computerized and paper files; supervises purchase of store inventory including soft goods, gifts, souvenirs, and sundry items and initiates propriety product development and works alongside Arkansas Black Crafted Artisans to ensure the store maintains original and unique Arkansas-made content.   Position location is 501 W. 9th Street in Little Rock; work hours are 8:00 a.m.-5:00 p.m. Tuesday through Saturday.  Beginning salary is $36,155 annually.


Applicants must meet or exceed these qualifications:  The formal educational equivalent of a bachelor’s degree in business, marketing, non-profit management or related area; plus one year of experience in retail sales, general business or related area, including six months in a leadership capacity.


Preferred qualifications:  Knowledge of African American history, culture, and aesthetics; experience with point of sales system, particularly Shopify; experience with online/e-commerce management and experience working with diverse populations.


Position is eligible for full benefits package including health and life insurance, retirement, paid holidays, and annual and sick leave.


The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Class Code: P036C

Grade: GS06


Salary Range: $36,155.00 - $52,425.00


Museum Store Manager is responsible for operating a specialty revenue-producing facility. This position is governed by state and federal laws and agency policy.


Supervises a small-sized staff of museum store support personnel by interviewing, hiring, training, making work assignments, and evaluating job performance. Supervises the purchase of store inventory including soft goods, gifts, souvenirs, and sundry items, which are focused on the mission of the museum. Initiates propriety product development. Performs in-store duties including operating computer sales systems, assisting customers, balancing cash receipts, and making deposits. Performs administrative duties such as compiling data for budget preparation, developing and revising store policies and procedures, and compiling and maintaining data for preparation of required reports. Performs other duties as assigned.


Overtime and weekend work may be required.

Knowledge, Skills and Abilities

Knowledge of marketing and promotion strategies. Knowledge of inventory control, purchasing and procurement procedures, and customer service. Ability to greet customers, work with staff, make sales, and balance cash receipts. Ability to assign and coordinate work activities and to monitor the performance of co- workers and/or subordinates. Ability to select merchandise related to the museum's mission and desirable to customers. Ability to prepare reports and maintain records and files.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in business, marketing, or related area; plus one year of experience in retail sales, general business, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock