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Date:  Mar 16, 2023
Req ID:  26605

Little Rock, AR, US, 72201

Anticipated Starting Salary:  $12.5163 per hour

Extra Help Museum Program Assistant II

(Guest Services)


Req Id:          26605

Position #:       22079718

Grade:             GS03

Min. Salary:     $12.5163 per hour

Location:         DAH – Mosaic Templars Cultural Center

Closing date:   03/31/2023



Job Duties: This is a part time position.  Assists the Guest Services manager with welcoming visitors, answering phones, directing calls, working the museum store register, and inventory of resale items. Attends and participates in special events during regular museum hours and after-hours events that require support staff.  Assists in overall agency projects and programs that require general support staff.  Assists in museum store including using cash register, restocking shelves, tagging merchandise and other store related duties.   Must be available to work flexible hours including mornings, evenings, rotating weekends and holidays.



Applicants must meet or exceed these qualifications:  The formal education equivalent of a high school diploma; plus three years of experience in cultural arts, history, education, anthropology or a related area.





EOE/AA/ADA.  Minorities and women encouraged to apply.

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Class Code: P056C

Grade: GS03


Salary Range: $26,034.00 - $37,749.00


The Museum Program Assistant II is responsible for assisting in museum program development, operation, and coordination activities. This position is governed by state and federal laws and agency/institution policy.


Prepares written information concerning scheduled museum events and disseminates material and brochures to inform teachers of museum educational programs for students. Assists in the production of program publications, including press releases and other publicity materials, by contacting individuals to write or assist with writing of articles, and assists in the development of program aids and props. Assists with the coordination and promotion of special events of the agency and maintains contact between visitors and agency personnel for upcoming events/visits. Coordinates activities of volunteers by planning, assigning, and reviewing work, contacts and corresponds with volunteers to provide information concerning agency programs and needs, and secures their assistance for special events and fund-raising activities. Recruits new members and donors by contacting individuals through email and phone calls, provides program membership information, and maintains contact with current members. Researches agency collections and historical events for curatorial and exhibit staff and maintains research files, slides, and research and resource libraries. Schedules and conducts guided tours of historic buildings/sites and organizes and oversees activities during special events. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of museum program activities. Knowledge of research and data collection techniques. Ability to organize and interpret historic data. Ability to prepare and provide written and oral information. Ability to secure funding for museum programs and services.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in history, education, anthropology, or a related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock