Position Number: 22102309
County: Pulaski
Posting End Date: 09/03/2025
DAABH
Preferred Qualifications: Incumbent shall hold proficient skills in at least one area of maintenance as well as perform those task daily but not limited to , Carpentry, Electrical, Plumbing, Painting Etc. Incumbent will hold accountability in making decisions coordinating projects and or operations to be conducted if supervisor is unavailable. Incumbent must posses basic computer skills along with the ability to affectively read, write, and comprehend simple instructions with short correspondence, and memos. Incumbent must have the ability to communicate with peers involving explanation and guidance with daily tasks assigned by supervisor. The incumbent will perform maintenance activities, such as electrical, plumbing, carpentry, painting ,door/locks repair etc. along with fleet management as well in their daily activities. Incumbent will monitor to ensure there is proper work order management along with opening and closing work orders as needed. Works with and monitors various contractors and NOD's along with Unit Managers when supervisor is unavailable. Incumbent will regularly make decisions involving how a project or operation will be conducted after discussions from the supervisor. Incumbent will gather information on daily operations and communicate with supervisor to ensure day to day operations are followed and performed as assigned.
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Job Series: Trades – Maintenance
Classification: Maintenance Supervisor / Expert
Class Code: TMA04P
Pay Grade: SGS06
Salary Range: $52,137 – $77,163
Job Summary
The Maintenance Supervisor / Expert is a senior-level professional responsible for the strategic oversight, planning, and execution of maintenance operations across facilities or multiple locations. This role goes beyond the routine scheduling of repairs and preventive maintenance by integrating advanced technologies, optimizing resource allocation, managing complex vendor relationships, and leading a team of skilled maintenance personnel. The Maintenance Supervisor / Expert ensures that all assets remain in peak operating condition while driving continuous improvement initiatives that reduce downtime, control costs, and comply with stringent safety and regulatory standards.
Primary Responsibilities
The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts.
Develop, implement, and continually refine comprehensive maintenance strategies that align with the agency’s long-term operational goals.
Create and manage detailed preventive and predictive maintenance programs to minimize equipment failures and extend asset lifecycles.
Lead, mentor, and motivate the maintenance team, ensuring high levels of performance and professional development.
Provide guidance on complex technical issues and serve as an escalation point for troubleshooting and problem resolution.
Establish and maintain relationships with external service providers, negotiate contracts, and monitor vendor performance to ensure timely and quality service delivery.
Oversee the procurement and management of maintenance-related supplies and equipment.
Identify opportunities for process optimization and operational excellence through the adoption of innovative maintenance technologies (e.g., computerized maintenance management systems, IoT-enabled monitoring, data analytics).
Lead initiatives to streamline workflows, improve system efficiencies, and implement best practices across maintenance operations.
Prepare and manage budgets, track maintenance expenses, and deliver detailed reports on key performance indicators, including downtime, repair costs, and maintenance return on investment.
Utilize advanced software systems to generate actionable insights that inform strategic decisions.
Ensure that all maintenance activities adhere to state and federal safety regulations, as well as internal policies and procedures.
Oversee regular safety audits and inspections; then implement corrective actions to maintain a hazard-free work environment.
Knowledge and Skills
Proficient in the use of maintenance management software and data analysis tools to monitor performance and optimize operations.
Excellent leadership capabilities with strong verbal and written communication skills; capable of effectively coordinating with cross-functional teams and senior management.
Strong analytical and decision-making skills, with the ability to diagnose complex issues and implement effective, long-lasting solutions.
Exceptional time management and organizational abilities to juggle multiple priorities while ensuring consistent adherence to quality and safety standards.
A proactive mindset and openness to adopting emerging technologies and methodologies that drive continuous improvement and operational excellence.
Minimum Qualifications
High school diploma or GED.
Minimum of 8 years of progressive experience in maintenance coordination or facilities management, demonstrating expertise in handling complex maintenance projects.
Demonstrated experience in leading maintenance teams, managing large-scale maintenance projects, and integrating advanced maintenance management systems.
Proven track record of successfully managing vendor contracts and driving process improvements in complex operational environments.
Licensure/Certifications
N/A
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
