Position Number: 22184779
County: Pulaski
Posting End Date: August 08, 2025
Anticipated Starting Salary: $80,414 - $131,201
Grade: IST08
Position Information
Job Series: Information Technology – Infrastructure Support
Classification: IT Infrastructure Coordinator
Class Code: IIS06P
Pay Grade: IST08
Salary Range: $80,414 – $131,201
Job Summary
The IT Infrastructure Coordinator is responsible for overseeing the daily operations and projects related to an agency’s or organization's information technology infrastructure. This role involves coordinating between technical teams, vendors, and a variety of assorted personnel in an attempt to ensure that infrastructure systems, such as servers, networks, and storage, function effectively and support business objectives. The IT Infrastructure Coordinator plays a key role in project planning, troubleshooting, and implementing improvements, while ensuring adherence to organizational policies and industry standards.
Primary Responsibilities
Coordinate the maintenance, upgrades, and troubleshooting of information technology infrastructure, including servers, networks, and storage systems.
Act as the primary point of contact for infrastructure-related projects and initiatives, ensuring clear communication.
Assist in planning and implementing new technologies to enhance infrastructure performance and scalability.
Monitor system performance and security, identifying and resolving issues as they arise.
Collaborate with vendors, contractors, and cross-functional teams to manage infrastructure-related tasks and procurements.
Maintain accurate documentation of infrastructure systems, processes, and changes.
Ensure compliance with industry regulations, cybersecurity protocols, and organizational policies.
Provide technical support and guidance to teams and end-users regarding infrastructure systems.
Develop and maintain schedules for routine maintenance and system updates.
Support disaster recovery planning and implementation, ensuring business continuity.
Knowledge and Skills
Strong organizational and coordination skills to manage multiple projects effectively.
Excellent problem-solving and troubleshooting abilities.
Clear and effective communication skills for collaborating with technical and non-technical teams.
Attention to detail and ability to maintain accurate documentation.
Ability to work in a fast-paced environment and adapt to changing priorities.
Minimum Qualifications
Bachelor’s Degree in Information Technology, Computer Science, or a related field.
Minimum of 4 years of experience in information technology infrastructure or related roles, such as systems or network administration.
Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure).
Experience working with project management tools and methodologies (e.g., Agile, Information Technology Infrastructure Library).
Proven expertise in managing and supporting enterprise-level infrastructure systems, such as servers, networks, and storage.
Certifications such as Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate (CCNA), CompTIA Server+, or CompTIA Network+ may be required.
Licensure/Certifications
N/A
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Contact Information: Human Resources
Phone: 501-682-1517
Since 1937, the Arkansas Teacher Retirement System has been fulfilling its mission of providing retirement security for Arkansas's past, present, and future public education professionals. The vision of ATRS is to be a model retirement system that sustains the trust of its members and the people of Arkansas through prudent financial stewardship and exceptional customer service.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Applications must include complete work history and references. List ALL work and/or volunteer experience in the "Employment Work History" section. "See attached resume" is not an acceptable entry for any section. A resume may accompany the state application but will not be substituted for any part of the application. Incomplete applications will not be processed.
Employment in this position is subject to a background check and six (6) month initial period for employment review. If a college degree is required for the position for which you are applying, bring a copy of your transcript with you if you are selected for an interview.
Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.
Method of pay is direct deposit. Checking or savings account is required if hired.
7% Mandatory contribution to AR Teacher Retirement System is required if hired.
Employees hired or rehired in 2014 or later will be automatically enrolled into the Arkansas Diamond Deferred Compensation 457 Plan with a 3% automatic deduction. If you do not wish to participate, you have 90 days from your first deduction to opt out.
This position offers a full benefit package including paid holidays, annual and sick leave, health insurance and retirement pension.
ATRS is an equal opportunity employer.
Applicants must meet or exceed these qualifications
Applications accepted online ONLY: www.arcareers.arkansas.gov
