INVESTIGATOR III

Position Information

Job Series: Inspectors and Investigators – Investigators

Classification: Investigator III

Class Code: IIV04P

Pay Grade: SGS06

Salary Range: $52,137 – $77,163

Job Summary

Primary Responsibilities

Initiate and execute comprehensive investigations into allegations, suspicious activities, or emerging issues. Plan, organize, and execute investigations using a structured methodology, employing various techniques such as interviews, surveillance, and document reviews. Gather relevant documents, physical evidence, and electronic records while ensuring the integrity of data. Analyze findings to establish factual patterns and identify potential risks or deviations from established standards. Prepare clear, concise, and detailed investigation reports summarizing methodologies, findings, and suggested corrective actions. Maintain meticulous records of investigative processes, evidence logs, and follow-up outcomes for accountability and potential legal review. Work closely with internal personnel, external agencies, or law enforcement when required to advance investigations. Communicate effectively with a variety of assorted personnel by presenting findings in meetings, hearings, or court proceedings if necessary. Ensure all investigation activities are conducted within the boundaries of relevant laws, regulations, and organizational policies. Maintain a high level of integrity and confidentiality throughout the investigative process. Stay updated on emerging investigative tools, techniques, and regulatory changes. Propose enhancements to investigative protocols and best practices to improve overall efficiency and accuracy.

Essential Duties and Responsibilities:  

• Conduct investigations concerning the licensing and discipline of professional educators.  

• Develop and maintain a comprehensive record of all actions regarding each complaint.

• Maintain open contact with both complainants and educators regarding ethics complaints.

• Contact other state agencies and courts, as needed, to obtain information regarding ethics complaints.

• Coordinate with witnesses and school districts to schedule interviews either in-person, via telephone, or via Zoom. 

• Prepare a final report based on facts collected and without bias in a timely manner.  Final reports must be sent to managing attorney for approval before sending to educator.   

• Testify at evidentiary hearings or before the Arkansas State Board of Education when called. 

• Answer phone calls and provide informational customer service without giving advice to the individual calling.

• Work with legal counsel and representatives for Educators to ensure due process.  

• Present cases at Ethics Subcommittee meetings. 

• Any other duty as assigned by the Managing Attorney.   

Knowledge and Skills

Minimum Qualifications

High School Diploma or GED.

Minimum of 6 Years of relevant investigative experience is required. This may include practical experience in law enforcement, corporate compliance, internal audit, or a similar investigative role.

Specialized certifications (e.g., Certified Fraud Examiner, Certified Forensic Investigator) may be required.

Preferred Qualifications

Bachelor’s degree in public administration, educational administration, education, or related field.

Three years of experience in the area of investigations, fact finding, mediation, or law enforcement methodologies and/or current Arkansas teaching licenseVersatile in conducting thorough, unbiased investigations across a range of subjects including educator misconduct, fraud, and other irregular activities.  

Ability to communicate effectively with a variety of assorted personnel by presenting findings in meetings, hearings, or court proceedings if necessary. 

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications