HR Assistant Manager (HDH09C)

Position Information

Job Series: Department HR – Competitive

Classification: HR Assistant Manager

Class Code: HDH09C

Pay Grade: SGS10

Salary Range: $76,335 - $112,976

Job Summary

The Human Resources (HR) Assistant Manager supports the Human Resources Manager in planning, coordinating, and implementing HR functions and programs in compliance with state policies and procedures. This position assists with HR operations including recruitment, employee relations, benefits coordination, personnel administration, classification and compensation, training, and compliance. The Assistant Manager also supervises or provides guidance to HR support staff and serves as a resource for agency leaders and employees regarding human capital management.

Primary Responsibilities

Assist in the implementation of HR strategies, programs, and policies that align with the agency's mission and state guidelines.

Support the Human Resources Manager in oversight of daily operations of HR functions including staffing, employee records, and personnel actions.

Coordinate and monitor the recruitment and selection process to ensure timely, equitable, and compliant hiring practices.

Advise managers and staff on HR policies, disciplinary procedures, grievance resolution, and workplace standards.

Facilitate onboarding, orientation, and training initiatives to promote employee success and compliance.

Provide support for benefits administration, FMLA, workers’ compensation, and ADA accommodation in coordination with the Office of Personnel Management (OPM).

Assist in managing employee evaluations, professional development plans, and performance documentation.

Prepare HR reports, metrics, and documentation for audits, internal reviews, and leadership briefings.

Ensure adherence to state and federal labor laws, Arkansas personnel rules, and internal policies.

Lead or participate in investigations of employee concerns or misconduct under the direction of HR leadership.

Supervise or guide HR specialists or administrative support personnel as assigned.

Knowledge and Skills

Knowledge of Arkansas state government personnel policies, rules, and procedures. Knowledge of principles of human resources management including recruitment, benefits, and employee relations. Knowledge of applicable federal and state employment laws such as FLSA, ADA, FMLA, and Title VII. Knowledge of classification and compensation practices in the public sector. Knowledge of recordkeeping and documentation requirements for state personnel records. Knowledge of basic payroll practices and human capital management systems (e.g., AASIS). Skilled in coordinating multiple HR functions in a fast-paced, compliance-driven environment. Skilled in communicating effectively in writing and verbally with employees at all levels. Skilled in providing customer-focused support with discretion and professionalism. Skilled in using HR information systems and Microsoft Office applications. Skilled in conflict resolution, problem-solving, and maintaining confidentiality. Skilled in interpreting personnel policies and advising on best practices. Ability to analyze personnel actions and recommend appropriate solutions. Ability to prioritize tasks while maintaining accuracy and meeting deadlines. Ability to build rapport with employees and leaders to foster a positive work environment. Ability to apply state regulations and policies consistently and fairly. Ability to assist in team leadership and contribute to process improvements. Ability to exercise sound judgment in sensitive or complex personnel matters.

Minimum Qualifications

At least two (2) years of experience in human resources or personnel management, including experience in a public sector or regulatory environment.

Licensure/Certifications

None

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.