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Date:  May 20, 2023
Req ID:  27479

Little Rock, AR, US, 72201

Anticipated Starting Salary:  $45,009.95

Position Number: 22097989 
County: Pulaski 
Posting End Date: 06/24/2023 

Anticipated Starting Salary: $45,009.95 


Preferred Qualifications: Knowledge of case management, health record review, and monitoring procedures, knowledge of professional theories, concepts, and methods.  Knowledge of State and Federal regulations governing medical/economic services and utilization review.  Ability to review and verify utilization compliance and determine corrective action.  Ability to prepare, present, and review oral and written information and detailed reporting.  Extensive in state overnight travel required.  Some weekend and off hour work expected.  SMQT certification required within one year of employment.  Long-term care experience preferred.


The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: X067C

Grade: GS08


Salary Range: $45,010.00 - $65,265.00


The Health Facilities Surveyor is responsible for performing survey, certification, and licensure activities of health facilities and analytical work involving regulatory compliance. This position is governed by state and federal laws and agency/institution policy.


Reviews previous survey data and prepares packets of forms to be completed in a survey following principles for documentation, and reviews documents for compliance with regulations. Schedules surveys and provides notification to providers, interviews facility staff and patients to determine compliance, observes facility practice for compliance, and conducts entrance and exit conferences. Reviews Medicare, licensure, and complaint survey packets for accuracy and completeness. Records all necessary information for complaints and reviews plans of corrections for acceptability, maintains logs of follow-up dates, and ensures the follow-ups (mail or onsite) are conducted within the designated time frames. Compiles monthly, quarterly, and annual reports and provides reports of compliance or non-compliance to providers and CMS Regional Office. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of state and federal laws and regulations governing certification/licensure of medical facilities. Knowledge of survey and inspection standards and procedures. Ability to plan, schedule, and conduct on-site inspections of medical facilities to determine compliance with certification standards and recommend corrective action. Ability to organize and present clear and concise oral and written reports of findings and recommendations and to maintain records. Ability to review and analyze survey reports and forms and monitor program accuracy within required timeframes. Ability to use Microsoft Office software and federal survey computer software. Ability to establish and maintain effective working relationships with others.

Minimum Qualifications

Licensed by the Arkansas State Board of Nursing as a Registered Nurse in accordance with Acts 432 of 1971, 613 of 1979, and 19 of 1981; plus two years of experience in nursing services, including one year in case management activities. OR The formal education equivalent of a bachelor's degree in nursing, dietetics, medical records administration, environmental health, health service administration, or a related field; plus two years of experience in healthcare services. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock