DHS/DAAS PROGRAM SPECIALIST

Date: May 2, 2025

Req ID: 49100

Location:

Little Rock, AR, US, 722012

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $36,155.00

Position Number: 22143377
County: Pulaski
Posting End Date: 05/11/2025
Anticipated Starting Salary: $36,155.00
DPSQA

Hiring Official: Lynetta Dickerson

Job Summary: OCS Enforcement Program Specialist will process and distribute compliance enforcement documents with providers and maintain filing and records through an electronic tracking system. This position is administrative in nature, resulting in computer work and telephone work interacting with providers. This position will be required to analyze data, compile information, and prepare documentation to be shared with others. Applicants should possess good writing skills and time management skills.

Must have skills:

*Proficiency in Microsoft Word, Excel, Outlook, and Adobe Acrobat Professional.

*Excellent organizational, planning, and prioritization skills.

*Experience operating standard office equipment.

*Ability to prepare, present and review oral and written information and reports.

Preferred Qualifications:

*Two (2) years’ experience in customer service.

*Knowledge of state and federal laws, regulations, and policies governing specialized program area.

*1 or more years of data entry experience.

*1 or more years of composing and editing documents

*1 or more years of filing and record keeping experience.

*Previous experience working with compliance, enforcement or long-term or home community based settings providers.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: G198C

Grade: GS06

FLSA Status: NON-EXEMPT

Salary Range: $36,155.00 - $57,668.00

Summary

The Department of Human Services (DHS) / Division of Aging and Adult Services (DAAS) Program Specialist is responsible for research and statistical reporting for ongoing and special projects in regard to the Medicaid program originating from the Division of Aging and Adult Services. This position is governed by state and federal laws and agency policy.

Functions

Collects and enters data from program participants, physicians, and other DHS personnel. Conducts surveys, and participates in the creation and analysis of continuous quality improvement initiatives. Reviews, enters, and codes eligible program participants into a database, developing individualized cash expenditure plans and applying the correct coding to enter program participants into the Medicaid Management Information System. Prepares various monthly and quarterly surveys with program participants measuring the participant's understanding of responsibilities, identifying any weaknesses in participation, and submitting monthly reports documenting current findings. Accesses information held in databases to respond orally and in writing to inquiries from the Governor's Office, program participants, DHS staff, and program applicants while adhering to all requirements of protected health information. Performs other duties as assigned.

Dimensions

Knowledge, Skills and Abilities

Knowledge of state and federal human services program rules and regulations. Knowledge of methods and techniques of statistical research. Ability to compile and analyze research and statistical data. Ability to interpret and apply program objectives and translate research findings into comprehensive reports and proposals. Ability to plan, organize, and execute research projects. Ability to prepare written reports and communicate orally.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in social work, mathematics, general business, public administration, or a related field; plus one year of experience in research, statistics, planning or a related field.

Licenses

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.