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Date:  May 11, 2022
Req ID:  18114

Little Rock, AR, US, 72201

Anticipated Starting Salary:  $36,154.98

Position Number: 22110614 
County: Pulaski 
Posting End Date: 05/31/2022 

Anticipated Starting Salary: $36,154.98 

DYS   Division of Youth Services (Central Office)                 


This position will function as an Internal Affairs Investigator




"Applicants must meet Minimum Qualifications (see below) in order to be considered for a position."




Hiring Manager:     Brian Settles




Investigator(s) shall conduct investigations of all allegations, complaints and/or incidents assigned by supervisor of a serious or nonserious manner. (B). Gather any necessary evidence, documentation, also must identify and interview any witnesses, staff, clients, vendors, and contractors. (C). Compiles and analyzes information and evidence collected. (D). Complete a written investigative report including all documentation(s) with exhibits with a summary findings and policy and or contractual violations. (E). Maintain logs and records of incoming and outgoing incidents investigated. (F). Receive and review incoming incidents by Rite Track and other notification systems or other methods ex: phone, email, text or in person. (G). Review, secure and record if needed facility video of incidents reported to IAU. (H). Conduct and maintain daily log of daily random video(s) of locations of facilities when able. (I). Conduct training to vendors or contractors on investigative practices. (J). Assist other law enforcement agencies or other agencies with information obtained during investigation. (K). Perform other duties as assigned.





Maintain confidentiality of sensitive information

Work independently in the absence of supervision

Determine work priorities, work independently and follow through on tasks

Establish and maintain cooperative working relationships with co-workers and with those contacted during the course of work.

Occasional In-state travel may be required

Occasional overnight stay may be required.

Must possess and maintain a valid Driver's License in accordance with the requirements of all applicable Arkansas State Laws.

Must maintain Liability Coverage insurance, as required by AR State Law, on private vehicle(s) that are driven on State business.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: G210C

Grade: GS06


Salary Range: $36,155.00 - $52,425.00


The Department of Human Services (DHS) Program Specialist is responsible for analyzing, monitoring, and evaluating human service programs. This position is governed by state and federal laws and agency/institution policy.


Researches, analyzes, and interprets existing and proposed state and federal laws related to specific Department of Human Services program areas, and prepares reports regarding the impact, implementation, and evaluation of such laws. Reviews records and reports to determine service effectiveness and policy and procedure compliance of program activities. Develops program plans, policies, procedures, and reporting mechanisms and revises operating manuals with changes or additions. Investigates complaints, identifies program deficiencies, prepares corrective action plans and implementation procedures, and conducts follow-up review to ensure corrective action plans are implemented and evaluates their effectiveness. Provides technical assistance and serves as a coordinator for the review, interpretation, and development of specific program policy, procedure and/or funding. Discusses policy and procedure effectiveness or problems with department, state and federal representatives and establishes resolution methods. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of state and federal laws, regulations, and policies governing social service programs delivery. Knowledge of research and analysis techniques. Ability to analyze, interpret, develop and apply laws, policies and procedures governing specific departmental programs. Ability to monitor and evaluate the effectiveness of programs and services. Ability to prepare, present and review oral and written information. Ability to utilize computer software and applications.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in psychology, sociology, or a related field; plus two years of experience in social or community service program activities or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock