DHS PROGRAM SPECIALIST

Date: May 16, 2025

Req ID: 48949

Location:

Little Rock, AR, US, 72201

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $36,155.00

Position Number: 22181227
County: Pulaski
Posting End Date: 06/17/2025
Anticipated Starting Salary: $36,155.00
DAABH

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Hiring Manager: Kristi Byers

The DHS Program Specialist will function as a Transition Coordinator. This position helps patients navigate their care during a transition from a facility back home into the community. The primary responsibility is to ensure a smooth and safe transition, coordinating care, addressing patient needs, and facilitating access to HCBS waiver resources.

Key Responsibilities include:

Assessment and Planning
Care Coordination
Discharge Planning
Resource Navigation
Patient and Family Education
Communication and Collaboration with various entities
Case Management Record Keeping and Documentation
Follow-up and Evaluation of Program Participants

Preferences/Special Working Conditions:

100% Federal Grant Funded Position

Experience working with the elderly and/or persons with developmental impairment or disability.
Quality assurance experience.
Case management experience and strong ability to problem-solve.
Experience working with Home and Community-Based Services (HCBS) and various Medicaid waivers.

Position Information

Class Code: G210C

Grade: GS06

FLSA Status: EXEMPT

Salary Range: $36,155.00 - $57,668.00

Summary

The Department of Human Services (DHS) Program Specialist is responsible for analyzing, monitoring, and evaluating human service programs. This position is governed by state and federal laws and agency/institution policy.

Functions

Researches, analyzes, and interprets existing and proposed state and federal laws related to specific Department of Human Services program areas, and prepares reports regarding the impact, implementation, and evaluation of such laws. Reviews records and reports to determine service effectiveness and policy and procedure compliance of program activities. Develops program plans, policies, procedures, and reporting mechanisms and revises operating manuals with changes or additions. Investigates complaints, identifies program deficiencies, prepares corrective action plans and implementation procedures, and conducts follow-up review to ensure corrective action plans are implemented and evaluates their effectiveness. Provides technical assistance and serves as a coordinator for the review, interpretation, and development of specific program policy, procedure and/or funding. Discusses policy and procedure effectiveness or problems with department, state and federal representatives and establishes resolution methods. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of state and federal laws, regulations, and policies governing social service programs delivery. Knowledge of research and analysis techniques. Ability to analyze, interpret, develop and apply laws, policies and procedures governing specific departmental programs. Ability to monitor and evaluate the effectiveness of programs and services. Ability to prepare, present and review oral and written information. Ability to utilize computer software and applications.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in psychology, sociology, or a related field; plus two years of experience in social or community service program activities or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.