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Date:  May 12, 2022
Req ID:  19028

Little Rock, AR, US, 72201

Anticipated Starting Salary:  $45,009.95

Position Number: 22143231 
County: Pulaski; Arkansas; Ashley; Baxter; Benton; Boone; Bradley; Calhoun; Carroll; Chicot; Clark; Clay; Cleburne; Cleveland; Columbia; Conway; Craighead; Crawford; Crittenden; Cross; Dallas; Desha; Drew; Faulkner; Franklin; Fulton; Garland; Grant; Greene; Hempstead; Hot Spring; Howard; Independence; Izard; Jackson; Jefferson; Johnson; Lafayette; Lawrence; Lee; Lincoln; Little River; Logan; Lonoke; Madison; Marion; Miller; Mississippi; Monroe; Montgomery; Nevada; Newton; Ouachita; Perry; Phillips; Pike; Poinsett; Polk; Pope; Prairie; Randolph; Saline; Scott; Searcy; Sebastian; Sevier; Sharp; St Francis; Statewide; Stone; Union; Van Buren; Washington; White; Woodruff; Yell 
Posting End Date: 05/19/2022 

Anticipated Starting Salary: $45,009.95 


The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.


Hiring Manager:  Jennifer Reynolds


Special skills or Preferences: (1) Knowledge of and experience working with APS custody statutes and requirements. (2) Applicant should have expanded knowledge of and experience working with LTSS Medicaid regulations and policy. (3) Knowledge of DDS and PASSE Programs that provide overlapping services to the elderly in APS custody.  Experience coordinating dual service plans is ideal.  Travel Required




Position Information

Class Code: M016C

Grade: GS08


Salary Range: $45,010.00 - $65,265.00


The Department of Human Services (DHS) Field Manager is responsible for directing the operation of social service programs within the Department of Human Services. This position is governed by state and federal laws and agency/institution policy.


Supervises a medium to large staff of professional and administrative support personnel including interviewing applicants and recommending for hire, approving leave, making work assignments, and evaluating the performance of incumbents. Monitors unit budget and reviews, verifies, and approves unit expenditures, advises management of potential budget problems, and makes budget recommendations. Conducts staff meetings, reviews and interprets policies, disseminates information and provides in-service training for staff. Provides technical assistance and information concerning regulations and guidelines related to child welfare programs, reviews reports, assists with developing and evaluating program activities, and approves and oversees the implementation of corrective actions. Receives complaints, identifies problems, confers and coordinates with attorneys and others to solve problems, and recommends appropriate action. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of state and federal laws and regulations governing the administration of social service programs. Knowledge of supervisory practices and procedures. Knowledge of state budgetary policies and procedures. Ability to plan work unit objectives and operational activities and to assign/direct the work of subordinates. Ability to understand statistical information and prepare reports. Ability to investigate complaints, analyze findings, identify problems, and recommend appropriate action. Ability to prepare a budget and monitor expenditures.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in business administration, social work, sociology, or a related field; plus four years work experience in human services or a related field, including two years in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock