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Date:  Aug 5, 2022
Req ID:  21212

Little Rock, AR, US, 72203

Anticipated Starting Salary:  $56,038.94

Position Number: 22097676 
County: Pulaski 
Posting End Date: 08/19/2022 

Anticipated Starting Salary: $56,038.94 



Hiring Official:  Nell Smith

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: L010C

Grade: GS10


Salary Range: $56,039.00 - $81,257.00


The Department of Human Services (DHS) Division of Medical Services (DMS) Medical Assistance Manager is responsible for administering managed care program activities and maintaining the approved state plan and all pertinent documentation regarding the service delivery of the state Medicaid program. This position is governed by state and federal laws and agency/institution policy.


Provides administrative support to all staff by assisting in assigned duties and reviewing for accuracy and deadline compliance. Ensures promulgation of Medicaid policy, by posting the appropriate ads in the newspaper in time to meet the 30 day public comment period, and coordinates and prepares policy for filing with the Administrative Rules and Regulations Committee of the Arkansas Legislative Council. Serves as the primary contact person to the general public, provider community, DMS, and sister state agencies. Complies and maintains staff personnel and attendance records. Organizes, arranges, and attends, when necessary, training, conferences, seminars, and meetings. Makes recommendations to ensure process improvements and time and budget efficiencies. Provides support in word processing, hiring, office policy, and procedure. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of administrative office management. Knowledge of business English, spelling, and punctuation. Knowledge of basic health terminology. Ability to supervise a small staff of clerical employees. Ability to compile information into report form. Ability to make recommendations on administrative office needs. Ability to operate office equipment. Ability to communicate in oral and written form.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in social work, public administration, general business, or a related field; plus four years of experience in social service programs, general business, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock