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DHS DMS BUSINESS OPERATIONS MANAGER

Date:  Nov 27, 2024
Req ID:  45289
Location: 

Little Rock, AR, US, 72201

Category:  AR DEPT OF HUMAN SERVICES
Anticipated Starting Salary:  $69,776.00

Position Number: 22110487 
County: Pulaski 
Posting End Date: 12/08/2024 

Anticipated Starting Salary: $69,776.00 

OP 

Preferred Qualifications

This position will administer all contract origination and purchasing operations for the agency.      

  • 6 years of experience in writing, editing, and document creation
  • 6 years of experience in procurement and purchasing, especially solicitations.
  • 5 years of supervisory experience
  • 4 years of experience in research, preparing reports and summaries
  • 4 years of experience with AASIS procurement roles
  • 3 years of experience in process mapping, design and implementation
  • Outstanding ability to communicate and facilitate discussions with executive-level staff
  • Outstanding skillset in customer service and service coordination


The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: A016C

Grade: GS12

FLSA Status: EXEMPT

Salary Range: $69,776.00 - $111,293.00

Summary

The Department of Human Services (DHS) Division of Medical Services (DMS) Business Operations Manager is responsible for overseeing the overall operation of the business office, supply/purchasing, and the computer operations. This position is governed by state and federal laws and agency/institution policy.

Functions

Supervises a medium to large staff by interviewing and hiring, providing training opportunities, assigning and reviewing special projects, evaluating the performance of incumbents, and reviewing and approving managerial and staff recommendations and administrative actions. Participates in the establishment of goals, objectives, and short and long-range planning related to the financial responsibilities of the facility. Evaluates service delivery of vendors for effectiveness and compliance with agreements. Initiates corrective actions and revisions and provides technical directions and administrative support to program personnel. Works with Assistant Director and Department heads to assure compliance with federal and state financial regulations, policies, and procedures. Disseminates and interprets financial policies and procedures to appropriate staff. Investigates and resolves complaints related to service delivery. Monitors and analyzes activities to identify spending trends, problems, and progress. Identifies operating alternatives and advises on contract or grant development and special projects. Provides direction to section heads by disseminating and interpreting laws, policies, and procedures related to financial operations. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of state and federal laws related to program area. Knowledge of divisional programs, policies, and procedures related to program areas. Knowledge of the principles and practices of human resource and organizational management. Knowledge of planning, monitoring, and evaluation techniques. Ability to interpret and apply related laws and regulations. Ability to evaluate program and service delivery effectiveness and revisions or corrective actions. Ability to prepare and present verbal and written information and reports. Ability to establish comprehensive organization systems and programs and to direct operations through subordinate managers.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in general business, social science, or a related field; plus four years of work experience in social service program organization and administration. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.


Nearest Major Market: Little Rock