BENEFITS COORDINATOR
Little Rock, AR, US, 72201
Benefits Coordinator
Req: 52656
Position #: 22092402
Salary: $52,137
Grade: SGS06
Location: Shared Services – Human Resources, Little Rock, AR
Closing date: 09/22/2025
Job Duties: Oversee the day-to-day operations of employee benefits programs, including health insurance, retirement plans, life insurance, disability benefits, and paid leave policies. Act as the primary point of contact for department employees regarding benefits inquiries. Provide assistance and guidance on benefits eligibility, coverage options, enrollment procedures, and claims processes. Respond promptly and effectively to employee concerns and issues related to their benefits. Coordinate employee enrollment during onboarding, open enrollment periods, and qualifying life events (e.g., marriage, birth of a child, or change in dependents). Maintain accurate records and verify employee eligibility for benefits programs. Develop clear communication materials to educate employees about available benefits and their enrollment options. Prepare written communications such as benefit guides, enrollment instructions, and informational bulletins. Conduct informational sessions to explain benefits to employees and answer questions. Maintain accurate records of employee benefits information, including enrollment data, claims, and program changes. Ensure that all information is kept up to date and in compliance with privacy regulations.
KAS: Ability to analyze benefits data, identify trends, and recommend improvements. Strong problem-solving skills to resolve issues related to benefits eligibility, claims, and employee inquiries. Excellent written and verbal communication skills to explain complex benefits information clearly to employees. Ability to create clear, concise, and informative communication materials for a wide range of employees. Ability to maintain confidentiality and handle sensitive employee information in compliance with privacy laws. Demonstrated ability to provide exceptional customer service to employees. Ability to respond to employee concerns in a timely and empathetic manner, resolving issues with professionalism and care.
Minimum Qualifications: Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field, plus two (2) years of experience in benefits administration, human resources, or a related field.
Position is eligible for full benefits package including health and life insurance, retirement, paid holidays, and annual and sick leave.
EOE/AA/ADA Women and minorities encouraged to apply.
Applications accepted online only: https://arcareers.arkansas.gov
Please visit us on the web at https://adpht.arkansas.gov to find out more about us.
The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.
Position Information
Job Series: Benefits
Classification: Benefits Coordinator – Career Path
Class Code: HBE02P
Pay Grade: SGS06
Salary Range: $52,137- $77,163
Job Summary
Primary Responsibilities
Knowledge and Skills
Minimum Qualifications
Licensure/Certifications
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Little Rock