ADPHT SPECIALITY OPERATIONS MANAGER

Corporate Retail Sales Manager (advertised as ADPHT Specialty Operations Manager)

Position #:           22132425

Salary:                  $40,340

Grade:                  GS07     

Requisition:         49115

Location:              Parks Operations Division, Little Rock, AR

Closing date:      Until Filled

Job Duties: The Corporate Retail Sales Manager is responsible for developing and managing an overall buying and sales strategy and plan for a portfolio of revenue producing facilities and will work closely with all state park operational units to procure and display resale merchandise. Job duties include:

· Developing and maintaining a standard list of merchandise for resale

· Develop and maintain retail pricing to maximize revenue and minimize cost of sales

· Develop and implement the logo brand standard policy

· Create and release visual merchandising standards and practices

· Establish a system or system for approving artwork ensuring it meets brand standards

· Collaborate with ADPHT Communications section on the development of a consistent identifier (logo) unique to each park

· Develop, create, implement, and monitor an Arkansas State Parks online store

· Support the development of a loyalty program for revenue channels within the State Parks division

· Collaborate with each park’s resale buyer to coordinate product selections and offerings

· Collaborate with each park on budget, inventory and distribution of resale merchandise

· Maintain and monitor the POS system at each location

· Conduct training for park staff regarding inventory and merchandise management

· Assist in the inventory management of Club 52 merchandise

· Meeting with distributors, suppliers, and vendors to review product offerings

· Address guest or vendor inquiries, questions or needs. Respond to complaints regarding merchandise

· Conduct visits and inspections of the gift shops, resolving issues as they arise

· Attend appropriate and applicable trade shows for new merchandise offerings.

· Make presentations to the public, civic groups, and other stakeholders as necessary.

· Develop and maintain connections to related industry business partners and stakeholders.

· Keep records, write summaries, analyze data, and complete operational reports for marketing/sales figures on history, forecasts and budget. Provide to management as required.

· Prepare inventory reports and forecast sales for inventory management.

· Create, process and file reports and correspondence as needed.

· Always volunteer and willingly accept work outside these parameters to propel the agenda of the team and to the benefit of the agency.

· Demonstrate the desire to effectively communicate with all partners and stakeholders both internal and external.

Advanced communication and computer skills required. Must be able to work a varied schedule, including weekends and holidays. Frequent travel is required.

Applicants must meet or exceed the following qualifications:  The formal education equivalent of a bachelor’s degree in marketing, accounting, or business management or a related field; plus four years of experience in retail and/or financial management in a for-profit organization.   Experience may be a substitute for education. Experience working with a central reservation system preferred. Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

Must have a valid driver’s license; a driving record check will be performed. A criminal background check is also required.

This position offers a full benefit package including paid holidays, annual and sick leave, health insurance and retirement pension.

 EOE/AA/ADA Women and minorities are encouraged to apply.

Applications accepted online ONLY:  https://arcareers.arkansas.gov/

Please visit us on the web at https://adpht.arkansas.gov  to find out more about us.

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.