ADMINISTRATIVE ANALYST

Date: Jul 30, 2025

Req ID: 51626

Location:

Little Rock, AR, US, 72201

Category: DEPT OF PARKS AND TOURISM

Anticipated Starting Salary: $47,397

Administrative Analyst (Tourism Division)

Position #: 22092587

Grade: SGS05

Salary: $47,397

Requisition: 51626

Location: Central Office, Tourism, Little Rock, AR

Closing date: Until Filled

Typical Functions: This position serves as administrative support for the Tourism Division. Job duties include overseeing all purchasing responsibilities (including but not limited to processing requests for payment, purchase orders, goods receipts, credit card purchases, supply orders, and associated files and recordkeeping), making travel reservations for staff, maintaining asset inventory, financial and compliance records of multiple grant programs, maintaining department database of contacts and leads, fleet maintenance, and performing various administrative duties including but not limited to assisting the tourism industry and general public via phone and email requests, mail processing, and filing. Strong writing, communication, organizational and interpersonal skills are required. Knowledge of the AASIS/SAP system is preferred. A driving record check will be performed.

Knowledge, Abilities, and Skills: Proficiency in Microsoft Office (specifically Excel, Word, and Outlook), purchasing procedures, and financial recordkeeping. Knowledge of record keeping procedures. Knowledge of computers and software applications. Ability to establish and maintain filing systems. Ability to operate standard office equipment. Ability to analyze documents to determine compliance with rules, regulations, and procedures. Ability to communicate both orally and in writing.

Position offers a full benefit package including paid holidays, annual and sick leave, health insurance, and retirement pension.

Minimum Qualifications: The formal education equivalent of a bachelor’s degree in public administration, general business, or a related field; plus three years of experience in a specialized or related field applicable to work performed. Other job-related education and/or experience may be substituted for all or part of these basic requirements.

We are an EOE/ADA/AA employer. Minorities and women encouraged to apply.

Applications accepted online only: https://arcareers.arkansas.gov/

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Job Series: Administrative Support

Classification: Administrative Analyst – Career Path

Class Code: PAS01P

Pay Grade: SGS05

Salary Range: $47,397 - $70,148

Job Summary

The Administrative Analyst plays a pivotal role in supporting the strategic operations of a department by providing advanced analytical, operational, and administrative support. This position requires the ability to manage complex tasks, evaluate processes, and implement improvements that enhance overall efficiency within the agency. The Administrative Analyst will collaborate with senior leadership, provide insight through data analysis, and contribute to the development of policies and procedures that support the agency’s goals.

Primary Responsibilities

Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research as needed. Oversee and coordinate office operations, ensuring that processes are aligned with agency objectives. Ensure that all records, documents, and files are maintained in accordance with state laws and agency guidelines. Organize and manage both physical and digital records to ensure that information is easily accessible and complies with confidentiality requirements. Collect, analyze, and interpret a variety of data from internal and external sources to support the agency’s objectives. Prepare detailed reports and presentations based on data analysis, providing insights and recommendations to leadership for informed decision-making. Evaluate and assess current operational processes within the agency to identify inefficiencies, bottlenecks, or compliance issues. Recommend process improvements and assist in the development of procedures that streamline workflows and improve service delivery.

Knowledge and Skills

Ability to think critically and identify solutions to complex administrative and operational challenges. Excellent verbal and written communication skills, with the ability to convey complex information clearly to a variety of audiences. Exceptional organizational skills, with the ability to manage multiple tasks, deadlines, and competing priorities. Advanced skills in using Microsoft Office Suite (Excel, Word, PowerPoint), as well as project management and database software. Ability to work independently and handle complex administrative tasks with minimal supervision. High level of attention to detail in all aspects of administrative and data management, ensuring accuracy and quality in all deliverables.

Minimum Qualifications

A high school diploma or equivalent is required, plus three (3) years of experience in administrative roles.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.