ADE APSCN FIELD ANALYST

Date: Jan 17, 2025

Req ID: 46444

Location:

Little Rock, AR, US, 72201

Category: DEPARTMENT OF EDUCATION

Anticipated Starting Salary: 46390.86

Position Number: 2208-2686
County: Pulaski
Posting End Date: January 31, 2025
Finance

Join the Arkansas Department of Education where each student is recognized as an individual. Through a cultivation of world-class educators, partnering with communities, and an influx of social supports, Arkansas Department of Education provides multi-level supports that help ensure students will receive a personalized education and develop a life-long love of learning.

Special Application Information:

Incomplete applications will not be considered. List current/most recent job first. Account for all time periods including unemployment, self-employment, and military service. A resume may be attached to your required online application form; however, it may not be used as a substitute for completing any part of our application package. To make a call using the Arkansas Relay Service, dial 1-800-285-1121 (Voice) or 1-800-285-1131 (TDD) and for customer service, dial 1-800-285-7192 (V/TDD).

Preferred Candidates:

Highly proficient in Financial Accounting Software.

Accounting/bookkeeper experience.

Highly proficient in Microsoft Excel and Word.

Two years of experience working in a school business office.

Customer Service experience.

Excellent verbal and written communication skills.

Degree in accounting or business or the formal education equivalent of a bachelor's degree in information technology or a related area; plus, five years of experience in designing and implementing data warehouse and relational database applications.

Job Duties:

Provide level two help desk support and technical assistance to school district users of the online Arkansas Public School Computer Network Automated Finance Management System.

Review school district finance/accounting tickets using an automated call management system.

Research accounting problems for resolutions.

Enter problems, research, steps taken, and resolution into the data system.

Report 'bugs' in the eFinance software.

Tests software updates.

Conduct monthly training/workshops.

Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Excellent computer skills and oral and written communication skills. Knowledge of financial accounting software application programs and accounting principles. Knowledge of planning, research, and analysis techniques and procedures. Ability to conduct research and resolve operational accounting problems and prepare required reports. Ability to organize and conduct meetings and workshops.

Position Information

Class Code: D055C

Grade: IT04

FLSA Status: EXEMPT

Salary Range: $46,391.00 - $73,994.00

Summary

The Arkansas Department of Education (ADE), Arkansas Public School Computer Network (APSCN) Financial Field Analyst position is responsible for field services including technical support for financial software provided to Arkansas public schools and education service cooperatives. This position is governed by state and federal laws and agency/institution and the Arkansas Department of Education policies and procedures.

Functions

Provides technical assistance to Arkansas public schools and education service cooperatives regarding the statewide information system, which school districts submit required data for state reports to ADE. Serves as liaison between the schools, education services cooperatives and the various units of the agency regarding requirements; assists direct users in maintaining software modules, set-ups, and changes for APSCN end users. Provides technical assistance and support to public schools and education service cooperatives, in order to solve end-user problems with building reports or retrieve data for reports from the data warehouse. Provides software technical support to Arkansas public schools and education service cooperatives by analyzing and resolving student management software related problems. Schedules, prepares, and conducts workshops and training sessions for end users on the APSCN Student Application software, Statewide Information System, state reporting requirements, and the Cognos report writing system. Assists Arkansas public schools and education service cooperatives in maintaining software modules, set-ups, and changes for APSCN end users. Documents on-site visits with APSCN end users, responds to trouble calls, or other communications either on the Heat Call Management System or through a contact database. Performs other duties as assigned. SPECIAL JOB DIMENSIONS Requires in-state travel, which may require occasional overnight stays. May also require some overtime and weekend work hours. Requires a current driver's license, auto insurance and vehicle registration.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge and ability to operate and use computer systems and automated software systems. Ability to plan and organize training sessions for APSCN software end users and develop training materials. Ability to communicate effectively orally and in writing. Ability to analyze computer system, software, and/or user error, and to devise corrective measures. Ability to prepare and present oral and written information

Minimum Qualifications

The formal education equivalent of a bachelor's degree in education, computer science or a related field, or 60 college hours or equivalent technical school education; plus two-years of experience within a school setting using a student records software application. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.