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Date:  Mar 27, 2024
Req ID:  37786

Little Rock, AR, US, 72202

Anticipated Starting Salary:  39696

Position Information

Class Code: C016C

Grade: GS05


Salary Range: $32,405.00 - $46,987.00


The ACOM Insurance Administrative Coordinator is responsible for providing administrative support for the Insurance Commissioner and Insurance Deputy Commissioner.  This position is governed by state and federal laws and agency policy.


Maintains schedules including planning and scheduling meetings and conferences as well as preparing background materials and instructions.

Coordinates, drafts, and formats letters, memoranda, and reports for distribution to various parties including the Executive Chamber, legislature, agency heads, local governments, and other constituents.

Manages incoming mail and correspondence by identifying appropriate personnel for response and establishing deadlines.

Develops office procedures for document management and maintains files.

Develops relationships with internal and external entities requiring assistance or information from the Executive Office.

Coordinates work and schedules with administrative personnel for Executive personnel.

Makes travel arrangements and reconciles travel expenses.

Answers telephones and then forwards callers to appropriate personnel.

Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of the formal and informal goals, standards, and policies of the Insurance Department.  Knowledge of the broad range and functions of the Insurance Department and the various interactions between them.  Knowledge of modern office practices and procedures.  Knowledge of other government agencies and their relationships with the Insurance Department.  Knowledge of data privacy laws as they pertain to law enforcement and personnel records, reports, and materials.

Skill in using creativity and ingenuity in completing tasks and assignments.  Skill in exchanging information tactfully and discretely when dealing with sensitive or confidential topics.  Skill in properly managing time while planning and organizing a large workload with multiple interruptions and frequently chaning priorities.  Skill in utilizing a broad range of office equipment, computers, and related software.  Skill in the proper use of grammer, spelling, and punctuation when speaking and creating written documents.

Ability to establish and maintain effective working relationships.  Ability to communicate effectively in both oral and written mediums.  Ability to relate to others showing sensitivity.  Ability to work independently and use good judgement when completing complex tasks.  Ability to make sound decisions based on established work procedures and policies.  Ability to be ethically and morally responsible.  Ability to handle stressful situations while maintaining composure.


Minimum Qualifications

The formal education equivalent of a high school diploma; plus five (5) years of work experience providing providing administrative support in a large corporate setting or large government setting.  Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



Nearest Major Market: Little Rock