PROGRAM ELIGIBILITY SPECIALIST

Date: Mar 20, 2025

Req ID: 48083

Location:

Lake Village, AR, US, 71653

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $36,155.00

Position Number: 22076676
County: Pulaski
Posting End Date: 4/6/2025
Anticipated Starting Salary: $36,155.00
DCO
Hiring Official: Evelyn Thrower This position is located in Central Office in Little Rock.

Job Summary: This position will be responsible to promote Consumer Choice and facilitate Nursing Home Transition to a least restrictive environment.

*Responds to Nursing Home Options Counseling resident referrals, and other approved resident referral sources, within an established time frame to provide face-to-face contact.

*Gather information about the residents’ situation to assess and offer community resource options.

*Provides Community Resource information to ensure an informed Consumer Choice of Long-Term Support Services that promotes independent living functions and the feasibility of a move to a least restrictive environment.

*Interacts directly with nursing facility representatives in explaining the service of Community Resource Options Counseling information provided to nursing home residents.

*Promotes and provides Long Term Support Services and expands the Continuum of Care for Long Term Care.

*Serves as client advocate and assist with filling out related paperwork and submitting appropriate applications for services when requested by client and/or client representative.

*Acts as a division liaison with nursing homes to inform nursing facility or the client of the forms and documentation needed for determination of eligibility.

MUST HAVE:

Valid Arkansas driver's license

Case worker experience

Reliable transportation-frequent in state travel

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: M066C

Grade: GS06

FLSA Status: NON-EXEMPT

Salary Range: $36,155.00 - $57,668.00

Summary

The Program Eligibility Specialist is responsible for obtaining client information, preparing and monitoring case plans, coordinating services with providers, and preparing information and recommendations. This position is governed by state and federal laws and agency/institution policy.

Functions

Reviews referrals for services and interviews applicants and/or family members to explain eligibility requirements, form completion requirements, and community resources. Requests information to determine client eligibility or needs and forwards requests for approval to appropriate staff in accordance with established procedures. Provides information regarding resources, assistance, and services available to applicant and may visit with client and family members in their homes to determine client needs and provide family and/or parent behavior modification counseling. Schedules initial intake conference with client and/or family members, following eligibility determination, to obtain written and oral information regarding psychiatric, psychological, medical background, financial status, and other previous professional recommendations. Evaluates requests and professional findings, in accordance with policies and procedures, and initiates procedures to grant, modify, deny, or terminate eligibility for assistance with recommendations and options for services, referring client to alternative sources, or preparing additional requests for evaluation and assistance. Writes individualized plan of care and contacts participating private and public service providers for assistance. Interprets policy and ensures compliance with state and federal laws, regulations, legal mandates, action plans, and policies. May serve as a liaison to other divisions and agencies to develop policies and procedures for community-based programs. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of federal and state laws, policies, procedures, and guidelines governing client eligibility for assistance programs. Knowledge of community-based programs and services. Ability to interpret and apply policies, procedures, and guidelines in determining eligibility for assistance programs. Ability to evaluate client information, assess client needs, and make referrals. Ability to prepare, present, and review oral and written information and reports. Ability to interview and provide technical assistance. Ability to use computer software to produce reports and written communications.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in psychology, sociology, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.