REHABILITATION MANAGER

The Rehabilitation Manager is responsible for conducting special research studies, analyzing data, preparing statistics, making recommendations based on research findings, and monitoring and coordinating project/program activities. This position works under general supervision of the Division of Services for the Blind (DSB) Director. The position is responsible for administrative matters including gathering and maintaining documents and records for agency personnel.  The Rehab Manager is also responsible for developing and implementing agency objectives, policies, and procedures. This position is subject to state and federal law and division and departmental policies and directives.

This position requires on-site employment with no remote or hybrid options available.

Education and Professional Work Experience 

Minimum Qualifications

Bachelor’s Degree in Rehabilitation Science, Occupational Therapy, Healthcare Administration, or a related field. Minimum of 8 years of experience in rehabilitation services, rehabilitation instruction, rehabilitation counseling, or a related field. Extensive hands-on experience working with individuals with disabilities in varied environments. Certified Rehabilitation Counselor (CRC) may be required. Licensed Professional Counselor (LPC) may be required.

Knowledge, Skills, and Abilities

• Strong leadership, organizational, and decision-making abilities.
• Excellent interpersonal and communication skills to manage teams and collaborate with a variety of assorted personnel.
• Knowledge of rehabilitation methods, assistive technologies, and program management techniques.
• Ability to analyze data, develop policies, and lead personnel effectively in a client centered environment.

Job Responsibilities and Expected Results 

Key Business Processes/Duties

• Development of strategic relationships and conducting informational presentations at universities, clubs, and civic groups.

• Evaluates existing programs by reviewing files; researching policy, directives, regulations, and legislation; conducting salary surveys; and interviews and contacting agencies in other states concerning their programs and policies.

• Conducts pre-employment background checks, including but not limited to reference checks, drug testing.

• Provides information to or counsels employees on various personnel issues such as benefits, grievance procedures, leave accrual and usage, wage garnishments, workers' compensation, and labor standards.

• Responsible for maintaining a current centrally located employee bulletin board with all Department of Labor required information.

• Prepares spreadsheets and databases to track employee related information.

• Prepares and submits various bi-weekly, monthly, quarterly, and annual personnel reports on employee status including new hires, terminations, transfers, promotions, worker's compensation claims, salary, and leave accrual/usage.

• Responds to inquiries and provides information on state and federal policy to management and staff.

• Provides basic training to educate personnel on new systems, policies, and procedures.

• Develops or revises agency/institution policies, procedures, programs, and directives based on research findings.

• Develops handbooks and manuals for participant use and conducts workshops to educate personnel on new systems, policies, and procedures.

• Composes correspondence and responses to written inquiries and interprets agency administrative directives, policies, and procedures to ensure consistent application.

• Acts as liaison to other programs, departments, or agencies/institutions and provides guidance in the areas of expertise.

• Understanding of WIOA and RSA requirements and policies.

• Organization of outreach events to promote the services available to consumers.

• Performs other duties as assigned.