INVESTIGATOR II

Date: Oct 7, 2026

Req ID: 60411

Location:

Jonesboro, AR, US, 72401

Category: DFA - REVENUE SERVICES DIV

Anticipated Starting Salary: $47,397

Position Number: 22108751
County: Craighead
Posting End Date: [[postingEndDate]]
Anticipated Starting Salary: $47,397
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Position Specifics:

This position is a remote, field based position, including travel in an Arkansas State vehicle. Must have a valid Arkansas driver's license.

The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.

Position Information

Job Series: Inspectors and Investigators – Investigators

Classification: Investigator II

Class Code: IIV03P

Pay Grade: SGS05

Salary Range: $47,397 – $70,148

Job Summary

The Investigator II is a versatile professional responsible for conducting thorough, unbiased investigations across a range of subjects—including internal compliance issues, employee misconduct, fraud, or other irregular activities. This role involves gathering, analyzing, and synthesizing information from varied sources in an attempt to uncover facts, recommend corrective measures, and support strategic decision-making. Whether working within the public or private sector, the Investigator II ensures that investigations are conducted with integrity, maintaining strict confidentiality and adhering to pre-determined legal and organizational standards.

Primary Responsibilities

Initiate and execute comprehensive investigations into allegations, suspicious activities, or emerging issues. Plan, organize, and execute investigations using a structured methodology, employing various techniques such as interviews, surveillance, and document reviews. Gather relevant documents, physical evidence, and electronic records while ensuring the integrity of data. Analyze findings to establish factual patterns and identify potential risks or deviations from established standards. Prepare clear, concise, and detailed investigation reports summarizing methodologies, findings, and suggested corrective actions. Maintain meticulous records of investigative processes, evidence logs, and follow-up outcomes for accountability and potential legal review. Work closely with internal personnel, external agencies, or law enforcement when required to advance investigations. Communicate effectively with a variety of assorted personnel by presenting findings in meetings, hearings, or court proceedings if necessary. Ensure all investigation activities are conducted within the boundaries of relevant laws, regulations, and organizational policies. Maintain a high level of integrity and confidentiality throughout the investigative process. Stay updated on emerging investigative tools, techniques, and regulatory changes. Propose enhancements to investigative protocols and best practices to improve overall efficiency and accuracy.

Knowledge and Skills

Exceptional ability to analyze complex information, identify patterns, and draw logical conclusions from multifaceted data. Excellent verbal and written communication skills to effectively conduct interviews, document findings, and present clear, compelling reports. Strong observational skills with the capacity to detect inconsistencies and nuances that may be critical to the investigation. Familiarity with modern investigative tools, data management software, and digital evidence collection techniques. Commitment to upholding the highest ethical standards, maintaining confidentiality, and handling sensitive information responsibly. Proven aptitude to think critically and solve problems efficiently, particularly when under pressure or facing complex investigative scenarios.

Minimum Qualifications

High School Diploma or GED.

Minimum of 4 Years of relevant investigative experience is required. This may include practical experience in law enforcement, corporate compliance, internal audit, or a similar investigative role.

Specialized certifications (e.g., Certified Fraud Examiner, Certified Forensic Investigator) may be required.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.

Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.

Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify.