DHS PROGRAM COORDINATOR

Date: Sep 6, 2024

Req ID: 43108

Location:

Little Rock, AR, US, 72203

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $40,339.94

Position Number: 22109078
County: Craighead; Pulaski
Posting End Date: 09/12/2024
Anticipated Starting Salary: $40,339.94
DDS

The DHS/DDS HCBS Program Coordinator assigned to this units principal duties include: review assigned incident from the DDS Incident Management system,collect incident information by exchanging information with DDS units,other DHS division, PASSE , and Providers. Analyze incident reports to determine if additional information is needed and the dissemination for investigation. Enter incident data into Salesforce. Monitors eligibility through ARIES MMIS as needed ; to verify members enrollment status in HCBS programs or service interruption .Monitors incidents caseload to include ;tracking and follow-up ,for timely incident submission according policy and the nature of the incident ,evaluates incident reports while ensuring compliance by providing technical assistance to other divisions/agencies until closure of the incident. Reviews records and information for Community Mortality review all related to unexpected or unexplained death of individuals served by community programs to include the CES Waiver members, which includes requesting official Death Certificate,and additional information from HCBS providers.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: G183C

Grade: GS07

FLSA Status: EXEMPT

Salary Range: $40,340.00 - $64,343.00

Summary

The Department of Human Services (DHS) Program Coordinator is responsible for developing and coordinating a statewide program. This position is governed by state and federal laws and agency/institution policy.

Functions

Supervises a professional and administrative support staff by interviewing and recommending for hire, training employees or arranging training opportunities, assigning and reviewing work and special projects, evaluating the performance of incumbents, and conducting staff meetings to address problems and obtain status reports. Establishes short and long-range goals, plans, and activities. Develops or participates in the development of operating policies and procedures, staffing, and program needs. Defines monitoring methods, monitors program or service delivery effectiveness and compliance, identifies problem areas, and initiates corrective action. Provides technical assistance to internal and external personnel by disseminating and interpreting laws, policies, and procedures Coordinates personnel and activities to identify program needs, problems, and progress and implement revisions or corrections. Monitors and approves program expenditures, prepares budget requests for program operations and develops and monitors provider contracts. Performs administrative duties by reviewing and analyzing statistical data, compiling Information, preparing reports and correspondence, and researching and recommending legislation, trends, and program options. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of supervisory practices and procedures. Knowledge of state and federal laws and regulations governing specialized program area. Knowledge of human service programs and resources. Knowledge of the principles and practices of personnel management and budgetary procedures. Ability to plan, organize and direct the work of others. Ability to develop, evaluate and analyze programs, services, policies and procedures and implement needed changes. Ability to interpret and apply state and federal laws and regulations governing program area. Ability to prepare, present and review oral and written information and reports.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in public administration, business Management, or a related field; plus three years of experience in social service program organization, development, administration, or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.