Position Summary
The administrative analyst is responsible for conducting special research studies, analyzing data, preparing statistics, making recommendations based on research findings, and monitoring and coordinating project/program activities.
This position requires on-site employment with no remote or hybrid options available.
Preferred Qualification
Minimum of two years in state vocational rehabilitation services
Minimum of two years of experience creating and maintaining databases
Public speaking experience
Proficiency in all Microsoft Office products
Job Responsibilities and Expected Results
- Provide outstanding customer service requiring in depth knowledge related to programs, processes, and services of ARS/ACDC.
- Create and deliver presentations to staff, participants, co-workers, and the public.
- Assist ACDC participants in preparing for and seeking employment.
- Collect and analyze data pertinent to programs and submit monthly and fiscal years reports.
- Train staff on any needs identified from data collection and analyzes.
- Process invoices, upload documents, and monitor ACDC case files in AWARE.
- Assist staff with preparing for and submitting documentation related to training.
- Assist with ACDC admissions, onboarding, and participant tracking.
- Create and maintain databases capable of querying.
- Assist with ACDC daily operations as needed and during staff shortages, such as answering phones, greeting customers, and tending to vendors graduations.
- Maintain confidentiality.
- Other duties as assigned.
Position Information
Class Code: C037C
Grade: GS06
FLSA Status: NON-EXEMPT
Salary Range: $36,155.00 - $57,668.00
Summary
The Administrative Analyst is responsible for conducting special research studies, analyzing data, preparing statistics, making recommendations based on research findings, and monitoring and coordinating project/program activities. This position is governed by state and federal laws and agency/institution policy.
Functions
Conducts special studies such as systems and cost analysis, feasibility and effectiveness of agency/institution programs, and the identification of and solution to problem areas. Assists in the development of project goals and objectives. Plans, organizes, and schedules project/program implementation phases and procedures and develops monitoring and reporting systems to measure project effectiveness. Researches and analyzes data pertinent to work programs and goals and objectives and prepares reports explaining findings and recommendations. Develops or revises agency/institution policies, procedures, programs, and directives based on research findings. Develops handbooks and manuals for participant use and conducts workshops to educate personnel on new systems, policies, and procedures. Evaluates existing programs by gathering information, reviewing files, researching policy, directives, and regulations, conducting surveys and interviews, and contacting agencies/institutions in other states concerning their programs. Composes correspondence and responses to written inquiries and interprets agency administrative directives, policies, and procedures to ensure consistent application. Acts as liaison to other programs, departments, or agencies/institutions and provides guidance in areas of expertise. Performs other duties as assigned.
Knowledge, Skills and Abilities
Knowledge of planning, research, and analysis techniques and procedures. Knowledge of department operations, policies, and procedures. Knowledge of applicable laws and regulations. Knowledge of basic accounting principles. Ability to plan and execute systems and organizational analysis and feasibility studies. Ability to conduct research and perform quantitative quality assurance reviews. Ability to research, prepare, and present comprehensive written and oral reports. Ability to organize and conduct meetings and workshops.
Minimum Qualifications
The formal education equivalent of a bachelor's degree in public administration, general business, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
